Review and analysis of over 3 complaints against Synovus Bank
Synovus Bank consumers have reported over 3 official complaints related to Fees. Out of the 3 consumer complaints against Synovus Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synovus Bank responded to their complaint) and 100% were processed in a timely manner. 67% of consumer complaints against Synovus Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Synovus Bank Prepaid card fees December 2, 2015 - First progress ( FP ) a prepaid credit card company recently rolled out a new paperless billing option. Once I enrolled, I did not receive an email statement for the billing cycle for that month ( i did not realize this at the time ). The following month I received a paperless statement indicating my payment for the previous month ( the month I had enrolled ) was not received. I checked my email and spam and realized the FP had not sent me an electronic statement for the month I had enrolled. I wrote to them explained how they missed sending me the electronic statement for the month I had enro... |
Synovus Bank Prepaid card fees April 13, 2015 - I opened an account for a prepaid Visa card with First Progress in -/-/- to help build up my credit score and everything was fine made all my payments on time and never had any issues until I decided to close this account out in -/-/- for I was no longer using this account in I received my statement for the months of -/-/- thru -/-/- which showed they had charged me the annual fee of $39.00 when I called in to close the account in -/-/- the representative for First Progress informed me that as long as there were no charges made to my account that I would receive the ... |