Review and analysis of over 260 complaints against Ocwen
Ocwen consumers have reported over 260 official complaints related to Credit decision / Underwriting. Out of the 260 consumer complaints against Ocwen, 26% were disputed by the consumer (i.e. the consumer was not happy with how Ocwen responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Ocwen resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Ocwen Mortgage credit decision / underwriting December 1, 2016 - OCWEN LOAN SERVICE & - -. SHAREHOLDER A schedule appointment for Monday -/-/- OCWEN RELATION MGR. NEVER CALL ME AT - PM. THIS IS THE THIRD TIME SINCE -/-/-. TO GO OVER THE NEW PACKAGE SENT IN -/-/-. EVERY TIME YOU CALL ASSIGNED OCWEN ( RM ) NEVER AVAILABLE THERE NO LOAN MODIFY YET SINCE -/-/-, I APPLY FOR AFFORDABLE HOME LOAN, HARP LOAN. IM - YRS. To : " -- '' - " Relationship Manager '' OCWEN PERSON NEVER CONTACTED ME ON -/-/- FOR SCHEDULED APPOINTMENT THIS IS THE THIRD TIME.. I CALL IN AND ASK WHY NO. VERY FRUSTRATE .THE RM RESCHEDULED AP... |
Ocwen Mortgage credit decision / underwriting May 27, 2016 - Received notice that I may be eligible for a mortgage refund by OCWEN " MISDATED LETTER CREDIT '' I was inform to submitted request for possible refund and that I would be informed of egibiliblity within 180 days. I submitted my request - -, I was recently informed by OCWEN that it would b ANOTHER 180 days from -... |
Ocwen Mortgage credit decision / underwriting May 26, 2016 - On - -, 2016 I submitted an application for loan modification through my mortgage company OCWEN. I owe more on my house, so I ca n't sell it. Plus, I pay about $300.00 out of pocket because my rental income does n't cover the mortgage. I sent every required document that 's listed on a checklist that comes with the application. Initially, they needed an additional few documents, so I sent them. Then the next week, they needed something else and was a different person ( I have never spoken with my so-called " relationship manager '' ) ; it 's always someone else that I ca n't understand... |
Ocwen Mortgage credit decision / underwriting April 28, 2016 - I still do n't understand what is going on with the payments I made to - - on my duplex at - -. The IRS form - - showed a balance of $53000.00 and a market value of $62000.00 when they foreclosed. I believe they were servicing a - mortgage to which I had paid $130000.00. They sold my property for the - remaining payments and their attorneys stated the value at the tax value of $78000.00. ( - - thought it was worth $150000.00 ). The loan was current in - when the returned 3 of my payments ( the last payment was accepted in - and applied as the - ... |
Ocwen Mortgage credit decision / underwriting April 20, 2016 - My mortgage company is reporting to credit bureaus that my account is closed due to bankruptcy filing of chapter -. I am in a current chapter - and making regular monthly payments to them but that not being reflected on my credit reports. i have called numerous time to have it corrected but nothing gets done and my cr5edit score is being effected by it. ... |
Ocwen Mortgage credit decision / underwriting April 15, 2016 - many years ago a mortgage broker defrauded my mom and i by putting her on the mortgage and me on the deed, ,this is my home not hers and it was my down payment..after years of attemptong to correct this error the loan was taken over by ocwen who eventually let me assume my oqwnloan and gave me a huge ballon payment and to make mattters worse they wrongfully reprted to the credit agencoies that i missed - payment when my name wasonly put on the mortage 4 months ago ... ... because of this i was denied a loan for an apparatus that i need for a - child that the state will not cover ... so f... |
Ocwen Mortgage credit decision / underwriting April 12, 2016 - I purchased this home as my principle resident in - with another lender, shortly after closing Ocwen became the servers of the note. In - - I made arrangements to pay my - tax in monthly payments of $260.00 with the Tax Assessor office. Later I get this notice from Ocwen that they have paid my tax for - and -. I told Ocwen of my payment arrangement and that my - tax was not due. They created an escrow account to pay my tax and ins. I never had an escrow account during the life of this account. My mortgage payments went from -.to - in a pass due notice date -/-... |
Ocwen Mortgage credit decision / underwriting March 31, 2016 - Ocwen loan is reporting to - credit reporting agency I am 120 days late in - -, the house was sold in - and I did not have a open loan with this company, they have not taken it off my credit report which is in direct violation of the Fair Credit Reporting act. They have a closed account stating 120 days late in the status area of their account on my credit file. This is causing us to be unable to fund a new home mortgage. I have filed disputes with - and contacted Ocwen to be told they have to look into this and have 15-30 days, I have supplied copies of the - information and... |
Ocwen Mortgage credit decision / underwriting March 31, 2016 - In approx - Indymac Bank gave my then husband, - - a loan. - asked if he could take me off the loan and promised he would put me back on soon afterward, that this was a special deal he and his racquetball buddies were all doing to save money. What in fact happened is that I found - - was NOT using my paycheck to pay bills each month anymore. I found stacks of unpaid bills. His intention was to inherit a " free house '' from his parents who were near death and he got his " free car '' by making the Indymac loan that he never intended to pay. I stopped giving him my paycheck an... |
Ocwen Mortgage credit decision / underwriting March 1, 2016 - I submitted a claim against QCWEN, the same outfit you appointed as ombudsman to manage recovery funds for individuals damaged by QCWEN et al. Ocwen refused to communicate but later they told me they had no proof of my standing on home I inherited from bu deceased son. Even though I provided court documents whereby I was appointed executor they still refused to provide ANY data or information on the home I became the owner of by court order. Its been yet another year later and QCWEN continues to advise my status for ferund of damages I incurrered. CFPB, in fact has been advised of this numerou... |
Ocwen Mortgage credit decision / underwriting February 28, 2016 - I refinanced my home -/-/- with - and soon after learned they bait and switched us on several terms and some documents wasnt even our signature. We was unable to resolve issues and in -/-/- i fell behinde on payments and was given a forebarance plan which i paid on time. My last payment on the plan i - - the agreed amount to them on time i should have been back on track instead - refused the - - payment and put me into forecloser. What a night mare they would not work with me at all and the home was a foreclosure by advertisement and the bank bought it back so there... |
Ocwen Mortgage credit decision / underwriting February 17, 2016 - I have not been late on my mortgage in four years.I check my credit and Ocwen is saying that I am - behind and have not made a payment in 3. months They say I owe -.My credit score dropped horribly.I only owe -.They more or less told me it was my problem They say they show me current but it is on my credit.This is only one of the many ways they have made my life a living -.They have - me out of thousands of dollars over the years.I would like to see something done to them.I am afraid they are goung to try to foreclose on me.They sent a notice to the Making Home afordable company... |
Ocwen Mortgage credit decision / underwriting November 16, 2015 - Although we have been very responsible with our mortgage of over 15 years - -with ocwen and - - -we are still stuck in a punitive mortgage rate of 9 - 16 % - - is there anything you can do to help? ... |
Ocwen Mortgage credit decision / underwriting October 28, 2015 - I am in the process of a modification and want to express my gratitude for the opportunity without the unnecessary additional cost of litigation. Before the process, that was a long and drawn out experience to begin with, I sent all the necessary documents and was approved for a trial period. Before I agreed to do the trial period, I specifically asked whether or not a ballon payment would be included. It was explained to me that there was not going to be a balloon Payment as part of my modification. During many recorded calls, I explained I would not accept the Modification if it included a... |
Ocwen Mortgage credit decision / underwriting October 23, 2015 - Since - 2013 that is win Ocwen mortgage co. took over my account from IndyMac bank.ocwen hasnot reported my payments to the credit bureau. they told me that I needed to refiance my mortgage ... |
Ocwen Mortgage credit decision / underwriting October 9, 2015 - Dear -, I am just writing back to let you know that I have not received a response to my complaint at Ocwen Loan. I have submitted my letter of complaint last - -, 2015. As of today I have not received anything from them aside for letter stating that my case is still open. My case number was -. I apologized that I have to write you again for follow up. I am just very concern about this lack of response coming from Ocwen Loan. My bankruptcy case was discharged last - -, 2015. As of to date, they have not updated their records. I am still on bankruptcy on their records. They ha... |
Ocwen Mortgage credit decision / underwriting October 9, 2015 - my mortgage is own by Ocwen, i call and ask them to refinance my mortgage thru the HARP program they said that they can not do that, but can restructure my loan and that my payments would be $440.00 for a trial period of 3 months, they said my payments would be about that after the trial period .they send me some papers to get noterise which i did the next phone call i receive from Ocwen was that they drop me from the program, they also told me that i would not have to pay - month mortgage, then i received a next call that i owe 2 months of mortgage - and - of 2015 in the amount of ... |
Ocwen Mortgage credit decision / underwriting September 10, 2015 - i want to refinance my mortgage, but the mortgage company, ocwen, will not adhere to the terms of the modification agreement. in that they will not forgive the deferred princpal balance and keep adding it to the payoff figure ... ... |
Ocwen Mortgage credit decision / underwriting September 8, 2015 - On - - 2014 my wife and I applied to Ocwen Loan Servicing , LLC in regards to our home mortgage, to have our PMI removed. We met all - required points : 1. current on our loan. 2. No late or missed payments in the preceding 12 months or 60 or more days late in the preceding 24 months. 3. Proof that our property had not declined in value since the loan origination [ Appraisal from a certified appraiser that met the minimum requirements on the Loan-To-Value threshold of 80 % or less ]. 4. Submitted written request. Ocwen subsequently, rejected our request, we feel, unfairly! ... |
Ocwen Mortgage credit decision / underwriting July 15, 2015 - Please accept this as a formal complaint against Ocwen Loan Servicing , LLC for failure to abide by RESPA guidelines. It is unfair and deceptive practice of OCWEN to request all necessary the information for their investigation and to still have our compliant as an unresolved matter. The original submission of our complaint to Ocwen was on -/-/- and Ocwen made the first day of the investigation, effective -/-/- once it was taken over by a different department, Office of Consumer Ombudsman at Ocwen. It has now taken - days and the issue is still unresolved. Under RESPA, an inst... |
Ocwen Mortgage credit decision / underwriting July 14, 2015 - ocwen hasnt updated my credit report since 2012. i 've contacted them several times and they give me the run around much like when they fraudulently foreclosed on me in 2012.ive asked them also what house was sold for on foreclosure they will not tell me nor was a deed of trust filed with the county it was sold in. they bounce me around to - and back to them and i get no where. im trying to get approved for a home loan and this is my hang up says my mortgage officer. ... |
Ocwen Mortgage credit decision / underwriting July 7, 2015 - Following My Chapter - bankruptcy discharge on - -, 2015, in which Ocwen was included, Ocwen started reporting to the credit bureaus that my loan was reaffirmed and reported balances, in violation of the fair reporting act. Attached are - different credit bureaus reports. - - shows Open, Balance & Reaffirmation of Debt ( - payments made on time ) - - Closed, shows Payments, Balance and Reaffirmation of Debt ( 12 payments made on time ) - - shows Open, Payments, Balance and ( 13 payments made on time ) - - shows discharged, Never Late, account paid as agreed ( missing... |
Ocwen Mortgage credit decision / underwriting July 4, 2015 - mortgage loan ; we applied for a mortgage loan and we are told that have to wait until -. we had filed bankruptcy -/-/- with a discharge date of -/-/- the mortgage that - most recently applied, said the mortgage company did not report until -/-/- that is our current dilema from our old mortgage company. i pulled a credit report and it does show on 1 credit company.can we get help to move forward with the correction on our credit report. ... |
Ocwen Mortgage credit decision / underwriting June 26, 2015 - I bought my house in 2006 and put 25 % down. Ocwen manages the loan, andI have been in foreclosure several times. They say I can not have loss mitigation. The loan is now for forty years with a balloon payment. The note is worth about -, the house is worth less than -. They have charged so many fees. The first year alone I paid $29000.00 to the company, yet I own more now. I was diagnosed and treated for -, and I feel I ca n't go on like this. I am very scared. I have no family really, I have a great son, and my husband is mad all the time. I had a lot of friends where I used to liv... |
Ocwen Mortgage credit decision / underwriting June 23, 2015 - I was recently turned down for a loan to pay for my son 's college indicating a past foreclosure. In viewing my credit report, I saw that GMAC Mortgage incorrectly reported the home as a foreclosure in -. Our home was a short sale that closed on -/-/2011. - months prior to their reporting. GMAC no longer services their home mortgages and I am unable to find the right avenue to have this information changed. I have my HUD - settlement statement to prove my statement. I have disputed with the credit bureaus but I 've been told, this is somehow a coding '' issue where a short sale... |
Ocwen Mortgage credit decision / underwriting June 2, 2015 - This Complaint is against OCWEN, Loan Servicing, LLC for failure to foreclose on a residence property. I vacated the residence in Virginia in 2009. Originally, - - - had the loan but then it was conveyed or sold to OCWEN, LLCDue to a divorce in 2009, I was required to pay $2700.00 per month to my ex-wife. I could no longer pay my mortgage payment. For the past 6 years I have attempted to short-sale ( 3 times ), then for the past 3 years have attempted to utilize services related to Deed-In Leiu of Foreclosure to no avail. All theses liquidation attempts were made through Ocwen servi... |
Ocwen Mortgage credit decision / underwriting May 27, 2015 - My ex-wife and I separated in -. In the process, my mortgage loan was modified by GMAC beginning - -. Shortly afterward Ocwen Loan Servicing took over. My divorce was final in - -. The house stayed with me, my ex-wife signed and filed a Quit Claim for said property. In - I began the process of attempting to have her name removed from the mortgage with Ocwen. Ocwen began reviewing '' the assumption package - -, -. I have continued to supply Ocwen with responses, paperwork, forms, documentation, and whatever else they requested since. I was traveling during - of th... |
Ocwen Mortgage credit decision / underwriting May 26, 2015 - I had been current and on time making payments on my home mortgagefor almost - years. My home was destroyed by fire and my homeownerpolicy paid the mortgage balance in full. However, all - of my creditreports show no record of my ever having a mortgage and has resulted inmy not having a credit score. It is my understanding that positive inform-mation should be reported indefinitely or at least for - years. Withoutthis information on my report I can not rebuild my home or make any typeof loan. I have disputed this matter with Transunion, but their only re-sponse was that the Mortgage C... |
Ocwen Mortgage credit decision / underwriting May 23, 2015 - I was a co-borrower in a housing loan with my former wife. When I divorced my wife, the loan with OCWEN was modified but the modified loan still shows that I am a co-borrower. I did not give my consent, verbally or in writing or thru an Special Power of Attorney, that I would still be a party to the loan modification. My credit report shows that I have an outstanding home loan with OCWEN/LITTON. I did NOT sign any loan modification documents at all. I have asked copies of the loan documentation from OCWEN/LITTON but they have refused my request. ... |
Ocwen Mortgage credit decision / underwriting May 13, 2015 - In - of -/-/2006, I got approved on a mortgage through American Home Mortgage for a home in - - with a purchase price of $480000.00. I was only making $63000.00 per year and I had child support of $670.00 per month. My loan officer told me there was a new loan out called a - payment option loan. My fianc, at the time ( now my wife ) was suppose to be getting 60 % of the equity in a home her and her - owned together, once the home sold. My loan officer told me to buy down the pre-payment penalty on the loan, so that once my wife got her money I could refinance the loan in... |
Ocwen Mortgage credit decision / underwriting April 29, 2015 - My wife and I have been asking Ocwen to verify its information it has been reporting for the past - years on our credit. We have sent numerous certified letters to Ocwen and the reporting companies asking for written verification of the account and the information being reported. We only receive generic form letters in return without any verification of any kind. We believe we have the right to ask for this verification or the removal of all the information they report. We also believe they are only allowed so many days to comply, not the - years it has been. ... |
Ocwen Mortgage credit decision / underwriting April 25, 2015 - I have an insurance ( insurance ) claim, due to a fire, the claim begins with - - -, and was transferred over to - Loan Servicing. The - draw was distribute to the contractor, However he did any building,, Ocwen was informed of the matter on hand, when the loan was transferred over. I informed Ocwen again of the matter. Ocwen states that it is - - - responsibility because the check was sent out by - - -. And they can not act on the issue, with out Authorization from - - -. Ocwen wants to know why I am inquiring of the matter, to them and they will not ... |
Ocwen Mortgage credit decision / underwriting April 22, 2015 - My name is - - -. I am representing my parents - - and - - - whom are both senior citizens. They have went through horrific experiences with several different banks throughout the history of their mortgage. Currently, Ocwen Loan Servicing is the holder of the mortgage and the principal balance is at a little over $140000.00. The trustees of the mortgage in question include -, - -, and -. Mortgage servicers in question include -, -, and -. The mortgage was originally purchased by - and - - in - for $71000.00. They acquired the mortgag... |
Ocwen Mortgage credit decision / underwriting April 20, 2015 - My - mortgage was sold to OCWEN in -/-/-. Since that time my escrow has been miscalculated requiring yearly catch up. Also, they transitioned to a new web '' system and now I can not retrieve any payment info prior to -/-/- which is affecting a refi with another bank. They are not responsive and have horrible outsourced - based customer service. ... |
Ocwen Mortgage credit decision / underwriting April 15, 2015 - - - have an insurance ( insurance ) claim, due to a fire, the claim begins with - - -, and was transferred over to Owen Loan Servicing. The - draw was distribute to the contractor, However he did any building,, Ocwen was informed of the matter on hand, when the loan was transferred over. I informed Ocwen again of the matter. Ocwen states that it is - - - responsibility because the check was sent out by - - -. And they can not act on the issue, with out Authorization from - - -. Ocwen wants to know why I am inquiring of the matter, to them and they w... |
Ocwen Mortgage credit decision / underwriting April 8, 2015 - Included my mortgage in bankruptcy chapter - in - of -/-/2008. Sent paperwork to Ocwen showing this was included. This was a joint account with my former husband. They are reporting my account late every month and - days late. This should not be reported at all. It is due to come off my reports in - but this has caused me hardship on my credit file. They have n't to my paperwork or acknowledge it since I sent it in to them. Please help me. This is against the stay of the bankruptcy courts. ... |