Ocwen Mortgage department,
Conventional fixed mortgage Credit decision / Underwriting Texas
I purchased this home as my principle resident in - with another lender, shortly after closing Ocwen became the servers of the note. In - - I made arrangements to pay my - tax in monthly payments of $260.00 with the Tax Assessor office. Later I get this notice from Ocwen that they have paid my tax for - and -. I told Ocwen of my payment arrangement and that my - tax was not due. They created an escrow account to pay my tax and ins. I never had an escrow account during the life of this account. My mortgage payments went from -.to - in a pass due notice date -/-/-. I never stop making my monthly payments of -. Each time I would may a payment they would suspense the payment instead of applying to the loan. Ocwen called me about this late payment I paid over the phone and again on line thru my on line banking resorting in an over payment in -/-/-. The record show I send my -/-/- payment on -/-/- Ocwen rec 'd on -/-/-.. My current statement dated -/-/- show an increase in payment from $670.00 to $ -.due to an interest increase from 6.60200 % to 7.25000 % with no explanation.
Ocwen customer in Texas
Apr 12, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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