Ocwen Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Ocwen Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Texas

I purchased this home as my principle resident in - with another lender, shortly after closing Ocwen became the servers of the note. In - - I made arrangements to pay my - tax in monthly payments of $260.00 with the Tax Assessor office. Later I get this notice from Ocwen that they have paid my tax for - and -. I told Ocwen of my payment arrangement and that my - tax was not due. They created an escrow account to pay my tax and ins. I never had an escrow account during the life of this account. My mortgage payments went from -.to - in a pass due notice date -/-/-. I never stop making my monthly payments of -. Each time I would may a payment they would suspense the payment instead of applying to the loan. Ocwen called me about this late payment I paid over the phone and again on line thru my on line banking resorting in an over payment in -/-/-. The record show I send my -/-/- payment on -/-/- Ocwen rec 'd on -/-/-.. My current statement dated -/-/- show an increase in payment from $670.00 to $ -.due to an interest increase from 6.60200 % to 7.25000 % with no explanation.

Ocwen customer in Texas
Apr 12, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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