Ocwen Mortgage Complaint

Ocwen Mortgage department,

FHA mortgage Credit decision / Underwriting Colorado

My ex-wife and I separated in -. In the process, my mortgage loan was modified by GMAC beginning - -. Shortly afterward Ocwen Loan Servicing took over. My divorce was final in - -. The house stayed with me, my ex-wife signed and filed a Quit Claim for said property. In - I began the process of attempting to have her name removed from the mortgage with Ocwen. Ocwen began reviewing '' the assumption package - -, -. I have continued to supply Ocwen with responses, paperwork, forms, documentation, and whatever else they requested since. I was traveling during - of the times I was requested to provide documents and it took approximately - weeks to honor that request, but most times I provided whatever information requested within - days ; sometimes within hours. From approximately - - to -/-/-, Ocwen had an


's incomes combined when this loan was originated. My income is higher than it was when this assumption process was initiated nearly - months ago. My debts are lower than they were when this loan was originated and they are lower than they were when this assumption was initiated - by nearly $ -/month. I am, and have been, paying as agreed since the modification of this loan in - -. I have not been late. I have not missed a payment. I have paid at least the full amount and as a matter of fact have paid extra for several months. My ex-wife has grown impatient with this process and has filed contempt charges against me. Because of Ocwen 's failure to execute, I might very well incur legal problems. As a result, I have begun applying for another mortgage loan with another provider. If Ocwen continues to fail and I am required to obtain a loan with another provider, the terms of the loan will be different from my current mortgage. A new loan will cost me more money now as well as in the future. I was told at - point in all of this mess, that if this assumption was approved '' with Ocwen that the terms of the loan would not change. I am not applying for a loan ; I am only attempting to have my ex-wife 's name removed from the existing loan. She has signed and filed a Quit Claim. The - - -, in the divorce proceedings, ordered that I be the sole owner of this property. My income is higher and my expenses are lower than when this process was initiated. Ocwen has been provided with all of this information, and more. Repeatedly. Some type of relief would be nice although I understand that might not be possible. If not for me, perhaps something can be done to prevent this type of unethical, frustrating, improper, incompetent behavior and/or activity from happening in the future.