CIT Bank National Association Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 293 complaints against CIT Bank National Association

CIT Bank National Association consumers have reported over 293 official complaints related to Loan servicing, payments, escrow account. Out of the 293 consumer complaints against CIT Bank National Association, 27% were disputed by the consumer (i.e. the consumer was not happy with how CIT Bank National Association responded to their complaint) and 90% were processed in a timely manner. 1% of consumer complaints against CIT Bank National Association resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


CIT Bank National Association Mortgage loan servicing, payments, escrow account

March 26, 2016 - After the market crash -, we were in put into financial stress to manage rental house properties and our own personal home loan mortgage. Our attorney advised us to file for bankruptcy on the - rental homes and the - on our house. During this process our attorney, recommended we delay the filing as to improve our outcomes on the bankruptcy. Because we followed this advice, we unfortunately lost our - rental properties ; - through a foreclosure and the other - through a short sell. We informed by the attorneys that we had reached the statue of limitations on our all of our loa...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

March 18, 2016 - I recently refinanced the loan on a property that I own as joint tenants with my wife. I did qualify for the loan and obtained it on my name. My name is the only name on the NOTE. My complaint is regarding the instructions that the Lender gave the the escrow company as to record a Deed of Trust that indicates that my wife is also the borrower on the loan. The text of the Deed of Trust now reads : " Borrower is AT ( my name ) and ST ( my wife ) husband and wife as joint tenants '' and it was recorded on - -, 2016. This is obviously a mistake and has to be corrected. I requested the len...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

February 26, 2016 - I have had an account with the company ( OneWest Bank ) who has held my - mortgage ( HELOC ) since 2006. I have excellent credit and have never had a late payment reported until last month by OneWest/CIT. I paid through their web portal as I have the prior 100+ times previously. The transaction went through without issue. I did not capture a copy of the confirmation. I received zero communication from them that a payment was in arrears. I was notified by my credit monitoring that my score had changed and immediately paid what they showed to be in arrears and called them. They told me that t...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

October 29, 2015 - My daughter passed away on - -, 2015. She died from -. She died intestate, my grandson asked me to be the estate administrator, so I hired an attorney and began the probate process in - 2015. after her passing, I found out she had not paid her mortgage since -/-/2015.However, I could not take any legal actions ( list/sell the house, discuss issues with the lender ) until the court approved my letter of administration. It took over four months to get the court 's approval. I received my letter of administration in - 2015. I listed the property with a real estate agent. She wa...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

October 14, 2015 - -/-/- Real Property Taxes - are due -/-/-. Furthermore, - Citizens - are entitled to defer tax obligations to a later date. Financial Freedom paid my property taxes, without solicitation, -/-/- - at lest four moths before they were due. Please see attached tax receipts. They are now threatening me with with delinquency letters and foreclosure proceedings. Please see attached Property Charge Delinquency Letter. In addition, Financial Freedom is charging me for $1800.00 rather than the $1200.00 that I owed in property taxes for the year. This is unconscionable and a...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

June 17, 2015 - I was sick with - and at the same time the real estate market crashed in 2008. I fell behind with my payments. I have tried - times to make different plans but the lender always comes back with higher and more costly plans. ...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

May 29, 2015 - For - months I have been trying to access my OneWest on-line account to make a payment. I was locked out of the account and OneWest will not assist with helping to re-set the passwords! I 've called, and made requests in writing, to no avail. I 'm now sending payments based on my recollection of what past payments have been, and am unable to view the account to see if those payments are over or under the amount due. My last payment of $800.00 was sent on - -, which should have been more than enough to cover what was due. On - - I see a - days past due ' come up on my credit...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

April 22, 2015 - For more than - days, the family of - -, through the Administrator of the estate, has been trying to get the HUD Redemption payoff for her home. Freedom Financial is the lender is intentionally stalling in order to avoid or stop the estate from purchasing the home. ...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

April 14, 2015 - Actually this is more info on Case number : -. I do not see a way to give more information. I received a document in the mail. When I spoke with - several weeks ago, he mentioned the net Principle Limit could be accessed and used. After doing my own research previously and making previous calls to Financial Freedom/One West, I doubted this was true, so I decided to test it. I tried to withdraw $1000.00. If he was correct, I would just withdraw the money I did n't know was mine for the asking, and pay the commission and closing fees. But, I was correct and - was not. In the mail I re...

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