Review and analysis of over 6 complaints against The Western Union Company
The Western Union Company consumers have reported over 6 official complaints related to Incorrect/missing disclosures or info. Out of the 6 consumer complaints against The Western Union Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how The Western Union Company responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against The Western Union Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The Western Union Company Money transfers incorrect/missing disclosures or info January 25, 2017 - Sir/Maam : The Issue was im mistaken to sent money to my nephew using - names which is " - - - - ". dated -/-/2017. i found out that he is only using one name which is only - - - . Tracking number - in western union.... |
The Western Union Company Money transfers incorrect/missing disclosures or info August 17, 2016 - Western union failed to say that if i use a credit card to process my transaction it will cost me money from my Credit card as a cash advance... |
The Western Union Company Money transfers incorrect/missing disclosures or info August 16, 2016 - On - -, I received a request for funds from a relative in - who needed it for an emergency on the following day. I had not sent money to this relative in many years, so I had to fill out a form with Western Union to be able to send the money. When my relative tried to cash the money transfer, he was denied the funds, but not given a reason why. When I got involved, a representative told me that either he submitted an official ID through e-mail to western union ( -- ), fax it, OR we had to send a letter of explanation to Western Union with a picture of my signature. There wer... |
The Western Union Company Money transfers incorrect/missing disclosures or info July 28, 2016 - I sent money transfer around - -. I always send Money transfer without Id. I have doing it for years for family members. I also have received money transfers. Agent states as long as its $100.00 or less, you can send without ID. There is no change in sending funds regarding Id, unless funds go over a certain amount. Receiver was unable to pick up money transfer, and was told by agent it is being HELD. The receiver was asked for ID. Receiver does not have Id. We requested to have Money Transfer name change so money transfer funds can be picked up. Numerous calls were made, along with em... |
The Western Union Company Money transfers incorrect/missing disclosures or info May 21, 2016 - I contacted Western Union to verify that money sent in the past five years was indeed received because I noticed that a recent transfer was not received and Western Union did not provide transparency. Upon my repeated calls, Western Union committed to provide such history the next day then within 20 days. They failed to deliver on this commitment and deny me of my consumer rights to verify if any of the transfers are left dormant. I no longer trust Western Union to address this issue since they claim they address my request even though I keep telling them I have never received any information.... |
The Western Union Company Money transfers incorrect/missing disclosures or info January 25, 2016 - I have an account with Western Union. I make a transfer every month using their service. I am pretty satisfied with their service. However, something happened this last transaction that bothered me and I feel compelled to submit this complain. This is a transfer I make on a monthly basis to -, where I have a business. The money sent is used to make payroll for the local employees. I requested an online transfer on - -, 2016. WU website informed me that the transfer was recorded and on - - they withdrew the money from my bank account in USA. Generally within three days the money... |