Review and analysis of over 30 complaints against Bank of America
Bank of America consumers have reported over 30 official complaints related to Arbitration. Out of the 30 consumer complaints against Bank of America, 20% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 90% were processed in a timely manner. 10% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Bank of America Credit card arbitration January 25, 2016 - I HAVE TWICE DISPUTED A CHARGE ON MY CREDIT CARD. THE CHARGE WAS FRAUDULENT BASED ON - LAW. IT WAS A SCAM. BANK OF AMERICA SAID THE ONLY THING THEY COULD DO WAS FILE A BILLING DISPUTE, AND COULD DO NOTHING THAT INVOLVED LEGAL MATTERS. THE SECOND DISPUTE WENT TO ARBITRATION WHERE THE ARBITRATOR ( - ) FOUND IN FAVOR OF THE MERCHANT. I FIND IT ABSURD THAT THE CARD ISSUER WOULD BE AN UNBIASED THIRD PARTY ARBITRATOR BECAUSE THEY GET A PERCENTAGE OF THE TRANSACTION. BANK OF AMERICA NEVER SAID - WOULD BE THE ARBITRATOR. I FEEL THE WHOLE AFFAIR WAS HANDLED POORLY AND UNFAIRLY TOWARDS THE CONS... |
Bank of America Credit card arbitration December 24, 2015 - My family had experienced a job loss back in - of -. Out of close to a $ - monthly gross we were reduced to only my income of around $1000.00 gross. Immediately food, mortgage, a phone and internet access for another job opportunity in the month of - became the most vitally important expenses. I was able to get food stamps by -, and my husband was able to find a very part time employment at a significantly reduced pay by the end of -. We are also in the process of divorce, of which the job loss to some small extent was a deciding factor. Not the loss per se, but rather the ... |
Bank of America Credit card arbitration November 30, 2015 - My wife and I went on a cruise to - -. We went into a retail jewelry store. We saw a - - White Gold Diamond Pendant. We told the sales people that my wife wanted a - - Yellow Gold Diamond Pendant. The sales people told us that they can make the White Gold Pendant Yellow Gold. We agreed. The sales man took the Pendant out of his store to another location. Almost - hour later, he came back with a Yellow Gold Pendant. My wife and I were in a rush to get back to our ship and quickly inspected the Pendant. We did not know it at that time but the center diamond is damaged. When ... |
Bank of America Credit card arbitration September 10, 2015 - I am a divorced woman that returned to school to pursue a career. Subsequently, I incurred a large amount of debt during this time as I was not able to work in a field that would sustain me. I ran up credit cards as they were readily given to me. While I understand it is my responsibility to manage my finances, this was a great hardship on me. As a result I find myself unable to pay the high monthly payments. I retained a lawyer to help me consolidate my bills. On -/-/2015 I spoke with a representative from Bank of America, - - and told him of my situation. He agreed to a settlemen... |
Bank of America Credit card arbitration June 19, 2015 - Approximately 2 years ago I contacted - - - ( - ) to settle - large debts I had with a couple of credit card companies. We arranged an amount of money to be drafted to them once a month - and when there were enough funds they would negotiate a settlement with the companies. Everything was fine with - of the companies - a settlement was reached in - -. The other - Bank of America ( FIA card services as it was then - ) - was a different matter. I waited another year and when I thought I had enough funds in my account began to call them about the other settlement. It wa... |