Review and analysis of over 11 complaints against Consumer Portfolio Services
Consumer Portfolio Services consumers have reported over 11 official complaints related to Communication tactics. Out of the 11 consumer complaints against Consumer Portfolio Services, 27% were disputed by the consumer (i.e. the consumer was not happy with how Consumer Portfolio Services responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Consumer Portfolio Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.
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Consumer Portfolio Services Debt collection communication tactics frequent or repeated calls October 21, 2015 - - Consumer Portfolio Services has called my place of work several times a day, several days in a row. He interrogates my support staff of my whereabouts when they tell him I am not available and even asked them for my cell phone number, which they already have. He even yelled at - my receptionists, when she told him I was not in. This afternoon, after being told I was in a meeting with a -, he strongly insisted to speak with me. I excused myself for a moment to let - - know I was in a meeting with a - ; and he was rude and yelling at me. He tried to speak over me as I was tel... |
Consumer Portfolio Services Debt collection communication tactics frequent or repeated calls September 10, 2015 - Consumer Portfolio Services Account Inquiries System, - has constantly called our home asking for a person who does not live here. I have asked if they have any action against either myself or my wife and they admit they do not. I have advised them that I will not discuss with them any person who does not live in my home. They started calling me by name and now are calling my wife by name. DO Not Call register obviously does not work as we have never done business with them and are the list. This needs to stop. ... |
Consumer Portfolio Services Debt collection communication tactics used obscene/profane/abusive language April 13, 2015 - My daughter recently filed for bankruptcy and her car was included in that filing. She no longer wants or can afford the car so I decided that I would try to reach a settlement agreement with the lender Consumer Portfolio Services ( CPS ). We went back and forth a few times until we verbally agreed on a fair price. I acquired the monies needed then contacted CPS asking for a written settlement agreement, especially after researching the company a bit and finding out about their shady practices. I was told that they dont give written agreements because everything is noted on the account in thei... |