Review and analysis of over 2 complaints against Lender Live
Lender Live consumers have reported over 2 official complaints related to Communication tactics. Out of the 2 consumer complaints against Lender Live, 0% were disputed by the consumer (i.e. the consumer was not happy with how Lender Live responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Lender Live resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stop Calls
Lender Live Debt collection communication tactics frequent or repeated calls May 28, 2016 - I am receiving up to 7 calls a day from my loan servicer and about half of those calls are just dead air, no one on the other line. I have also instructed them that they are calling at very inconsiderate times as I work night shift and I have asked for no calls before - or after -. I repeatedly receive calls in both the - hour and the - hour. I understand I owe a debt and have no problem discussing the debt with my mortgage servicer, but 5-7 calls a day, every day except Sunday is starting to seem like harassment. I have discussed this with my servicer and their only answer is that... |