Review and analysis of over 59 complaints against Performant Financial Corporation
Performant Financial Corporation consumers have reported over 59 official complaints related to Communication tactics. Out of the 59 consumer complaints against Performant Financial Corporation, 8% were disputed by the consumer (i.e. the consumer was not happy with how Performant Financial Corporation responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Performant Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 32% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Performant Financial Corporation Debt collection communication tactics frequent or repeated calls August 4, 2016 - They ( Performant Recovery , Inc. ) are repeatedly calling my workplace, and are going to get me fired. My employer does not allow any calls period, except family emergency calls. The actual name of the person is - -.... |
Performant Financial Corporation Debt collection communication tactics frequent or repeated calls May 27, 2016 - I received a call from Performant ( phone number - ) on my cell phone at - on -/-/16. He requested I provide personal information, at which point I said I do not give out personal information to someone I do n't know. He listed off my address which I verified, and then he requested my date of birth, to which I again replied that I do not give out my personal info to someone I do not know. I then stated that if there is personal business they have with me, to mail me some documentation and I would respond accordingly. He said " OK Have a great day '' and hung up. 9 minutes later, ... |
Performant Financial Corporation Debt collection communication tactics frequent or repeated calls August 31, 2015 - I have asked for written correspondence from Performant Recovery instead of all the phone calls, which is handling my student loan. I contacted this company about a repayment plan on my student loan, ( but I was still sending $30.00 per month ). I 've faxed and mailed - now to - - all the information needed to arrange payment since - 2015 only to receive phone calls from from another agent from Performant Recovery. Stop calling and put it in writing. In the meantime Performant Recovery keeps adding fees to the account. Is this fair? ... |
Performant Financial Corporation Debt collection communication tactics frequent or repeated calls July 7, 2015 - The - - - - agency is calling me numerous times a day at both my personal mobile number and my workplace. They are calling regarding account # : -, regarding a claimed student loan debt. I received phone calls after I explicitly stated my workplace prohibits me from receiving such communications. I am receiving daily calls, and as of the last - days, I am receiving - calls a day, some with messages left. I called them back today at their number - and explained I am now within my rights to file a complaint with the Texas Attorney 's General 's office, file a complaint wi... |
Performant Financial Corporation Debt collection communication tactics called after sent written cease of comm June 4, 2015 - I requested that Performant call my cell number as a PRIMARY contact # However the representative called my home number. I am concerned that I will miss critical calls re : my payment status if the primary contact number is not used to contact me. ... |
Performant Financial Corporation Debt collection communication tactics threatened to take legal action April 1, 2015 - Performant recovery is the designated collector for the Department of Treasury. They instituted a - without following the provisions of 31 U.S.C. 3720 D ( b ) ( - ) by providing notice of their intent to start the - proceedings. The debt is owed to the - - - who have had my -, SD - address since the year -. The Department of Treasury has also had that address as my tax returns reflected that address since the year -. Instead Performant made up an address of -, SD. I have never resided at - - -. We only received street addresses a little - and my new... |