Performant Financial Corporation Debt Collection Complaint

Performant Financial Corporation Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls Indiana

I have asked for written correspondence from Performant Recovery instead of all the phone calls, which is handling my student loan. I contacted this company about a repayment plan on my student loan, ( but I was still sending $30.00 per month ). I 've faxed and mailed - now to - - all the information needed to arrange payment since - 2015 only to receive phone calls from from another agent from Performant Recovery. Stop calling and put it in writing. In the meantime Performant Recovery keeps adding fees to the account. Is this fair?