Retrieval-Masters Creditors Bureau, Inc. Communication Tactics Complaints

Review and analysis of over 69 complaints against Retrieval-Masters Creditors Bureau, Inc.

Retrieval-Masters Creditors Bureau, Inc. consumers have reported over 69 official complaints related to Communication tactics. Out of the 69 consumer complaints against Retrieval-Masters Creditors Bureau, Inc., 9% were disputed by the consumer (i.e. the consumer was not happy with how Retrieval-Masters Creditors Bureau, Inc. responded to their complaint) and 94% were processed in a timely manner. 0% of consumer complaints against Retrieval-Masters Creditors Bureau, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

January 24, 2017 - im submitting a complaint because I went to a new -, I provided my insurance card with the lab card and information. I was charged months later for my visit. They sent my lab work to there lab. not the lab my insurance takes. now im being charged. before my exit i asked the lady at the front desk if there is any cost or co pay. she said no. And now im being charged for - bills total of $860.00. i called multiple times and finally was able to get a hold of someone from the Dr.office. the ending result was they could n't do anything for me, when in deed it was their mistake and lack of...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

January 10, 2017 - I keep receiving calls from a company called American Medical Collection Agency several times a day. The number they are contacting is my business line. Every time I pick up the phone, no one responds and then they hang up. In addition, if I am unavailable to answer, my voicemail will pick up. However, they will not leave a message. I am not sure who they are trying to contact and I do not believe the call is for me. My number was registered to another person, but I am unable to verify who they are calling for....

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language

July 28, 2016 - I received a call about a week ago regarding a bill from - that I truly believe was taken care of months ago. I requested a validation of the debt because of this and the collector refused. I continued to ask for validation and why he could n't provide it. He became very heated and argumentative at which point I ended the call as I was not going to tolerate the yelling. He immediately called me back and said " our call must have been disconnected '', which clearly was not the case. He continued to be loud and argumentative. He then indicated that he was marking my account as refusal to pa...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

June 20, 2016 - repeated calls with no message just today -/-/2016 - - - - ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

January 26, 2016 - They called claiming I owe a debt for lab work. I have not seen the results and my doctor can not get a copy to verify this lab work was done. When I asked for a copy of the bill from the original creditor they stated they do not send any paper work except receipts stating paid in full. They now call several times a day but do not leave messages and when I answer they don ; t say anything. It may be an auto dial or they hang up. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

January 14, 2016 - I am being called repeatedly, on a daily basis, but there is never a message left. I have googled the phone number and there are multiple complaints about this company not only being a scam, but harassing others as well. I have never heard of the company nor have I ever received written communication from them. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics threatened to take legal action

December 16, 2015 - I kept getting calls from -, I would answer and no one on other end would answer, I finally called them back and it turned out to be American Medical Collection Agency. Trying to collect $12.00 from a lab company. They had name of my Doctor. I went to My Doctor 's office & raised - about turning over $12.00 to a collection agency, as I keep a $0.00 balance on my account with them after my insurance pays them. They looked into it & told me to beware of a scam. Had n't heard from this collection agency for awhile, now they started calling again. I got some guy with an - ( country ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

December 8, 2015 - About a year ago, I financed services through - - - through - -. Roughly a year ago, - - - abruptly closed and I never recieved any of those services. - - has since started harrassing me to collect this debt. I have expressed to - - that I did not recieve any of the services and their response was that it was not their problem. They also threatened to use legal action against me if I did not pay. I then told them that I will contact them to reach a resolution and until then I do not want to be contacted by them. However, they have continued to call me repeat...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics threatened to take legal action

December 4, 2015 - Will not disclose information needed to settle medical bill. I have been contacted by RMCB regarding services rendered at -. I have requested information regarding this claim to no avail. We have medical insurance that will cover this. If they are not able to submit the claim, they will need to provide me with all the information needed to do so. Thanks and - Bless You ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics called outside of 8am-9pm

October 24, 2015 - I have a - old baby and are calling at outside hours after - and contacting family members at -. bill was paid!! This is inexcusable!! ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

October 2, 2015 - They called my wife 's phone number about 6 times already. From - 2015 till now but I do n't know what they want. But I do n't know the number either. They do n't leave any messages or anythingelse. It is in the morning around - or so. Then they will call tomorrow then again then again. Harrassing her is really beginning to be a problem. We have n't gotten anything in the mail or they did not leave any messages. Except a robo call also keep calling also. I did check my credit report and hers I did not find anything from these people. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

July 27, 2015 - Creditor called once at - and again at - the same day which violates my consumer rights per the Fair Debt Collection Practices Act. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

June 16, 2015 - This third party debt collector has been calling me in excess of - times a day. I am currently involved in a payment plan with the original - company regarding this bill. I have an - and have tried multiple times to work with the bill collector previously to have this sorted out. When I answer the phone calls, the other line says hello? Hello? '' over and over. It 's ridiculous! The number they are calling from is - - -. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language

June 8, 2015 - Hello-A doctor 's bill was sent to the wrong address, so I received a debt collection notice via the telephone saying I owed payment. No big deal, I contacted my insurance company and doctor and they confirmed it was legitimate. I told the debt collection agency that I was in the process of contacting those companies and I planned to pay when that was confirmed. I received the - notice about 10 days ago. I received a call from the collection agency today and was told they were going to report the bill to the credit agencies. I said okay, I 've confirmed it 's real and I 'll pay it online ri...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

May 20, 2015 - This Phone number - is harassing me every morning! Leaves no call back info. Does not identify themselves. This # calls every morning between - -- wakes me up!! rings - times then hangs up. does not leave a message. I checked the web. Says from - -. Then another site says a cell # from -. I called the # back, they do not give any information To identify themselves. the recording says to hold for aprox - minute they are attempting to collect a debt all conversations will be recorded. i will not call this # again its an uncomfortable feeling to be put on hold with a unide...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

May 18, 2015 - I keep getting repeated calls from this number, more than once a day. If I call it back it puts me on hold to wait for someone. ...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls

April 29, 2015 - I 've been working with American Medical Collections company to facilitate the resolution of some laboratory charges. In this I have asked on - separate occassions to be called after - pacific time during which I 've worked with them on several tactics to resolve this. They continue to call me during working hours despite this communication and have been push -. The billing problem originally occured because the lab I was scene at did n't validate my address or my insurance info. I went to collections without ever receiving a bill or phone call. Once in collections, I requested the or...

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Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics called after sent written cease of comm

March 25, 2015 - After first communication from - for $13.00, called as they suggested if I could n't afford to pay. When I called they said very quickly I did n't qualify and had to pay ''. After that received DAILY letters threatening me with reporting to credit agencies. Wrote them numerous times stating I was - years old, am judgment proof ( last letter certified and I have receipt ), yet letters and phone calls continued unabated. Hospital takes blood and I do not know where it goes. I have no say in the matter. They continuously threaten to discontinue services. As if it could get no worse, they...

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