Review and analysis of over 10 complaints against Bank of America
Bank of America consumers have reported over 10 official complaints related to Unauthorized transactions/trans. issues. Out of the 10 consumer complaints against Bank of America, 20% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Bank of America Prepaid card unauthorized transactions/trans. issues January 27, 2017 - I was issued a debit card from -/Bank of America. Card was credited by - in Michigan for approx $990.00 on -/-/- 2 times = approx $2000.00 in credits. A charge for $1800.00 was made to somewhere in the -. Bank adjusted so all was ok. On -/-/- ( after card was suspended ) called BOA , letting them know card was again credited another $990.00. Was to be taken care of and on -/-/- those - charges were reversed and now I owe over $2700.00! Bank refuses to handle situation so I can get MY $240.00 out.... |
Bank of America Prepaid card unauthorized transactions/trans. issues April 3, 2015 - I ordered a - Tablet for $53.00 at - on - - and ended up cancelling it the same day. - confirmed that they sent the money back and that I would have to contact my bank about the matter. I did and they continued to tell me to contact - and that there was nothing that they could do. So I did and - referred me back to Bank of America because they are the only ones that can release the hold. I contacted the bank yesterday and they told me it could take up to 3 days for the money to show up on my accont. I told the teller it was the - day and she said it should be released... |