Review and analysis of over 31 complaints against Westlake Services, LLC
Westlake Services, LLC consumers have reported over 31 official complaints related to Taking out the loan or lease. Out of the 31 consumer complaints against Westlake Services, LLC, 23% were disputed by the consumer (i.e. the consumer was not happy with how Westlake Services, LLC responded to their complaint) and 94% were processed in a timely manner. 0% of consumer complaints against Westlake Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Westlake Services, LLC Consumer Loan taking out the loan or lease June 5, 2016 - I have been defrauded by Westlake Services , LLC. I have been with them for five years. When I went to get a 2nd car after paying off 1st car, I found out they never reported anything to credit agency 's. I have been fighting with them since then to report 1st car and now my 2nd car. They refuse citing absurd SSI problems " they cant talk about '' They are a predatory lender with uber complaints for same thing. I spent last 8 months trying to please them sending everything they requested over and over. I contacted credit agents and they said its clearly Westlake that is the problem! They have... |
Westlake Services, LLC Consumer Loan taking out the loan or lease May 13, 2016 - The following is a complaint I would like to submit regarding an account with Westlake Financial services. I had an active account from -/-/- through -/-/-. On -/-/-, I came across an article by the Consumer Financial protection Bureau in which they state that Westlake Services , LLC had used illegal practices that violated the Fair Debt Collection Practices Act, the Truth in Lending Act, and the Dodd-Frank Wall Street Reform and Consumer Financial Protection Act during the period of - - and - -. I myself had an account with this company. By the way, I wa... |
Westlake Services, LLC Consumer Loan taking out the loan or lease March 27, 2016 - While buying a used vehicle for about $8500.00 with a $500.00 trade in and no money down the dealer came up with a contract financing with Westlake financial services. After they took my old vehicle and fixing a few thing on my new - the salesman has me sign the financial paperwork that I agreed to as far as 9.9 % interest rate. As I looked through the paperwork I see a $1500.00 banking fee added on to the loan total which ended up around $12000.00. I asked the salesman what it was and he answered it was normal. I did not like it at the time but I was in a position where it was to l... |
Westlake Services, LLC Consumer Loan taking out the loan or lease March 14, 2016 - i have an auto loan through westlake financial services since -/-/- i have been called numerous times for late payments in -/-/- and -/-/- by the - fake caller id tactics aswell as have been threatened with legal criminal charges. -/-/- they disclosed my personal information and loan pay off to a woman i used to date named - fawcett. they refused to talk to me about it back then and informed me that they dont actually record phone calls and they refused to play the call or even acknowledge that they did anything wrong. in -/-/- i was contacted by westlake financi... |
Westlake Services, LLC Consumer Loan taking out the loan or lease January 19, 2016 - . - - 2015 I took in my $57000.00 - to - and traded it in for a $22000.00 - and $13000.00 cash to my understanding unbeknown to me a contract to Westlake financial my car get impounded Westlake pick the car up inform them that they stole my car from the police impound and I had no idea who they were they made me to pay them $23.00 to make a long story short they charge me repo fees for my first payment was due for a contract that I did n't even know I had before it was all over the charge me 19 times for repose and my car was never even repo - I paid $22000.00 an ex... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 31, 2015 - On -, I filed an dispute with Westlake Financial Service via certified mail return receipt requested. Westlake Returned the certified mail receipt with a stamped signature by - -. In my dispute, I advised Westlake Financial Service to provide copy of contract with my authentic signature that started the alleged debt for an auto loan. More importantly, I advised Westlake Financial Service to provide the above-mentioned document within 15 days of receipt of my dispute. As Westlake Financial Service are aware, if the document requested is not available, the disputed item must be removed ... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 8, 2015 - My name is - - - - ive had my - Hyundai sonata for three years now and the price of the car was - dollars but they told my - - told me after two years I could trade it in for something better I went the a - dealership to trade to get a better year car they told me when they pulled my credit report that it did not show I had a car loan but showed that they car is paid off but ive been making car payments on this car. I finance company was auto credit but now it is - financial I cant understand why the interest rate is so high and how come it 's not on my credit and... |
Westlake Services, LLC Consumer Loan taking out the loan or lease December 5, 2015 - I applied for a secured title loan at a web site called " - '', on -/-/2015. After submitting my information the web site stated that I qualified for a loan for $5000.00 secured by the title to my -Porsche Boxster. The loan site indicated I would receive a loan for $5000.00 at 7 % interest rate. I was quite happy about this as my wife and I had just moved from -, - to -, -, and we were in need of funds. After I had completed all of the information online, I received a check for $5000.00. We signed over the title to my car and only then received our initial bill which ... |
Westlake Services, LLC Consumer Loan taking out the loan or lease November 25, 2015 - I initially was approved for financing with - by Westlake Financial. -/-/-Before being paid in full I would receive late night phone calls, from block numbers it would be a westlake rep being rude, laughing and then they would hang up. Westlake would act as if they didnt receive payments that I made. So in -/-/- I paid my car off. Never received title. Then on -/-/- I went to go view a home I wanted to buy. I arrived at the home and entered. No more than 10 min had passed. I saw a tow truck backing up to my car. I ran outside and asked the guy what was he doing as I was gett... |
Westlake Services, LLC Consumer loan taking out the loan or lease October 30, 2015 - i got a auto tital loan to buy a new transmission for my truck. i paid WCC blindly on the for over 14 months ..thinking it was also going to help my credit as they told me it would..but i found out they only gave me $300.00 credit toward the principle ... after over a year of paying $200.00 per-month. i tried to get mediation with the consumer affairs office in - - with - -, at -. Her e-mail is : --. - -, Mediator Department of Consumer and Business Affairs ( - ) -- had a conversation with the manager at WCC : - -WCC Servicing Supervisor, W... |
Westlake Services, LLC Consumer loan taking out the loan or lease September 28, 2015 - Pulled credit report without permission ... |
Westlake Services, LLC Consumer loan taking out the loan or lease September 26, 2015 - I started a contract with Westlake Financial Services on -/-/2013. Since then they have made my life so hard. I decided to buy a car to build credit but little did I know I was making the worst decision to finance with them. They have not reported or even tried to pull my credit report since then. I 'm constantly on the phone with them sending them whatever they need, copies of my ID my social security card everything but they do n't seem to care about it. Everytime I call them I speak to a supervisor to see what 's really wrong but all they tell me is We ca n't disclose information to y... |
Westlake Services, LLC Consumer loan taking out the loan or lease May 9, 2015 - I purchased a vehicle through - - in the state of Illinois. I payed off the remainder of my car loan in full this year in -. I waited over two months to receive my title in the mail and did not receive nothing. During that time I was receiving calls from Westlake Financial stating that I still owed a remainder on my car loan. They had explained to me that - transferred my account over to them but never why. I told them I had pay off the remainder of my car loan, so they asked for verification in which I had faxed over proof several times. Westlake Financial had told me they were go... |