Sterling Jewelers Inc. Credit Card Protection / Debt Protection Complaints

Review and analysis of over 6 complaints against Sterling Jewelers Inc.

Sterling Jewelers Inc. consumers have reported over 6 official complaints related to Credit card protection / Debt protection. Out of the 6 consumer complaints against Sterling Jewelers Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.

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New Credit Card Protection / Debt Protection Consumer Complaints


Sterling Jewelers Inc. Credit card credit card protection / debt protection

December 5, 2016 - Due to a job loss Kays placed my account in a special status which reduced my payments for an extended period of time beginning in -. Kays failed to send me any notification that the reduced payment plan ended after - to four months and because of this I was paying the reduced amount of $90.00 a month instead of $130.00. I observed that my payment due was increasing and reached out to Kays in regards to this issue and at that time I was informed that my payment plan had stopped. I requested an extension on my payment plan at which time I was mailed my unemployment insurance forms tha...

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Sterling Jewelers Inc. Credit card credit card protection / debt protection

October 27, 2016 - I was walking through the - - in -, Ohio and was passing by the Kay Jewelers store. A Kay Jewelers employee asked me as I passed if I was -. I said I am -. She said she needed only - signatures that day to meet her goal and would I help her? I have goals at work too so I thought I would help. She said it was a newsletter and I would be getting something in the mail soon. She said she needed to ask me a few questions and was typing information on a tablet. Apparently, she was signing me up for a credit card as I got - in the mail and my credit report showed I had a inquiry ...

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Sterling Jewelers Inc. Credit card credit card protection / debt protection

June 5, 2016 - Sterling Jewelers / - - provide a Credit Card option. Once you receive you card you are able to sign up for paperless billing statements delivered to your email. This service is provided by all of my credit card companies which I opt in to allow me to manage my payments and credit line accounts as I am certain that many folks do. Sterling Jewlers however continues to fail to send the e-statements yet are able to send multiple ( up to 5 per week ) sales promotional emails. It would be interesting to see if this is a common practice by the company to bilk consumers of money by assessing la...

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