Review and analysis of over 2 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 2 official complaints related to Cash advance fee. Out of the 2 consumer complaints against JPMorgan Chase & Co., 0% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card cash advance fee August 24, 2016 - I have been using my Chase credit card as my primary credit card for over 5 years, spending easily over $1000.00 per month almost every month. During this time, I 've paid back my balance in full every time without any problems. Earlier this year, I purchased some foreign currency while traveling, and used this credit card to pay for that purchase. When the month 's statement arrived, I was surprised to see multiple cash advance fees on my card. I called Chase regarding these charges and they were not helpful at all. I reluctantly paid these fees and moved on. Every month after that, I '... |
JPMorgan Chase & Co. Credit card cash advance fee August 15, 2016 - There has been a recurring charge on my monthly statements of - $30.00 for " Cash Advance Interest ''. I never have used cash advances. I finally called ( after neglectfully assuming that it would correct itself ) and spoke first with customer service and then to a a " finance manager '' named -. I asked him to explain the charge. He fumbled for answers and then said he needed to go back in my statements. He went all the way back to 2011 which is when I opened the account. He could not give me any specific reason fro the charge but led me to believe it was something I had done. I ask... |