Review and analysis of over 157 complaints against Fifth Third Bank
Fifth Third Bank consumers have reported over 157 official complaints related to Problems caused by my funds being low. Out of the 157 consumer complaints against Fifth Third Bank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 100% were processed in a timely manner. 31% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Fifth Third Bank Bank account or service problems caused by my funds being low December 31, 2015 - On - -, 2015 I viewed my online checking account through 5/3rd banking and I realized I was in an overdrawn state of $ -in my checking account. I was charged recurring for 3 days on - -, and - without notification that my account was in a negative state. Upon paying the balance I called the customer service at - and spoke to both a - and his manager - and I complained that I was not notified via email or even by phone that I was in a negative state. I did however receive a letter on the - of - stating that my account was overdrawn. I told both gentleman that it... |
Fifth Third Bank Bank account or service problems caused by my funds being low December 17, 2015 - Description of the complaint I had several transactions process overnight same time as my payroll deposited. - transaction was a - withdrawl it was - transaction that was split into - total debits as each item shipped. This resulted in a total of $180.00 in fees for $140.00 worth of purchases. My account was never in the negative that I saw as it all posted at the same time when I looked at my account in the morning this occured everything seemed fine. Later that morning $180.00 in fees were pending. I called and spoke with - who told me my direct deposit should negate the... |
Fifth Third Bank Bank account or service problems caused by my funds being low September 15, 2015 - Went into branch -/-/15 ; made cash withdrawal of $610.00 before - ; next evening, -/-/15 after - called auto system to check balance ; I was given an amount of over $600.00 by the automated teller ; was assured by customer service agent that the amount of the balance quoted was correct and it was from my employment ; transactions were made ; I was charged overdraft fees all because someone in the branch did not do their job correctly and I was led to believe this money was available. If cash is withdrawn from an account, how can it still be there? I thought it was a bonu... |
Fifth Third Bank Bank account or service problems caused by my funds being low July 17, 2015 - i went in to locate 53rd bank - - - - -, OH - wanting a explanation on why in being charge overdraft fee, they no explanation on what chagers cause the overdraft and why i being charged $74.00 in fees when the fee should be $37.00, spoke with branch manger and she talked on me like i dont keep any record on my account, ask to close my account and was told i could not close my account ... |
Fifth Third Bank Bank account or service problems caused by my funds being low July 7, 2015 - I miscalculated and my account went overdrawn. Based on posted debits, only - debit caused the account to go overdrawn. However, I was charged for - overdrafts. ... |
Fifth Third Bank Bank account or service problems caused by my funds being low June 11, 2015 - I was charged a $50.00 overdraft fee in - of my checking accounts by Fifth Third. I feel that $50.00 is an egregious amount. Furthermore, I have - other checking account, a savings account, and an equity line of credit that all could have been used to cover the funds. I just do n't understand why they ca n't take the funds from other accounts that have thousands of dollars in them. Yes, I did accidentally write check and forget to do an internal transfer from savings to checking but I feel like there should be an automatic linking of accounts. According to the paperwork when I receiv... |
Fifth Third Bank Bank account or service problems caused by my funds being low June 2, 2015 - I had an automatic payment scheduled for my car insurance to come out on - -, 2015. Since the direct deposit for my payroll was - -, I normally would have asked the insurance company to delay a few days to ensure funds availability, however on this occasion I forgot. Realizing my mistake, I checked my account several times during the day and evening on the - to see if the payment had been posted but the transaction was not listed on the website. In the event that the payment was posted on the -, my plan was to borrow funds and deposit it into the account via ATM before -. ... |
Fifth Third Bank Bank account or service problems caused by my funds being low March 30, 2015 - I had an account with fifth third bank that I had not used in over a year. There was a single deduction still being made from the account that I was unaware of. I was notified by an automated phone call that there was a problem with my account which prompted me to call the bank. Upon making this call I learned that there was an over draft ; informing me that the account - that I thought was inactive - was actually still being debited. I asked the individual how I could bring the account current ; the option of just paying the debt via a credit card ( which I later found out would have been a... |