Review and analysis of over 148 complaints against Capital One
Capital One consumers have reported over 148 official complaints related to Problems caused by my funds being low. Out of the 148 consumer complaints against Capital One, 20% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 99% were processed in a timely manner. 22% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Capital One Bank account or service problems caused by my funds being low July 8, 2016 - Capital One direct banking is causing me to be late on my bills, I mailed - money orders totaling $340.00 on -/-/16 and -/-/16 which I faxed over as proof to a supervisor. The website does not specify that they do not accept money orders, I did not receive back until two weeks later with a letter dated -/-/16 stating they do not accept money orders now I am late on several bills because I did not have the funds to replace the money orders, the manager claimed they do not accept money orders because they could be fraudulent but I actually signed my money orders and I had ... |
Capital One Bank account or service problems caused by my funds being low June 22, 2016 - Capital One Direct Banking claims they never received a deposit of $170.00 money order by mail which was sent a week again and I did another moneyorder for $170.00 priority mail, now they are returning my items but they are affecting my credit. The post office advised it was received but the bank now claims they do not have it. I need to be able to pay my bills but according to the the person I speak today advised no deposits since -/-/- but I received a direct deposit to the account on -/-/16, I do not believe, I have been a customer for 10 years but they are causing my credit ... |
Capital One Bank account or service problems caused by my funds being low April 17, 2016 - On or around - -, 2016, I, - -, initiated in-house transfers from my Capital One checking account to go into my Capital One 360 Accounts ( - PEO 360 account and - Retail 360 account ). I have had these - accounts with Capital One for approximately two years ( as well as the checking account ). - account was used to fund my - retirement account and the - 360 account was intended to be a savings account. Both of these accounts was first funded by a checking account that I had with -. I later opened the Capital One checking account and the - 360 accounts was re... |
Capital One Bank account or service problems caused by my funds being low April 14, 2016 - In a nutshell ... Lets ' say I have - in the bank and the bank has automatic draft coverage ( requested this to be removed ). There is a charge for - and another charge for -. Capital One will let the - charge come and then the -. By having the charges come out this way, Capital One has doubled its fee. Instead of -, I am getting hit with -. If Capital One tool the - then the -, it would be only once. They are engineering the process for their benefit. It is predatory. ... |
Capital One Bank account or service problems caused by my funds being low April 6, 2016 - I was a member of Capital One bank since -. When I open my account it was Rewards checking. I had no issues until -. In - -, my account changed to VIP interest because Capital one did away with Rewards checking. For some reason, my account was compromised and they had to close the account and open another one. A check was deposit for $40.00 from creditproshield. Which this company do n't even exist and had the wrong address. For almost 8 years, I never any issues with my account being compromised by check. So because this happen they had to close my account. When they closed the ... |
Capital One Bank account or service problems caused by my funds being low March 24, 2016 - I opened an account with Capitol One 360 in -. The account was opened with a $25.00 deposit with a $25.00 dollars overdraft limit. On - -, - my husband and I purchased a time share. I provided the resort with my debit card number with the intent to transfer $100.00 into this checking account by - -, -, first payment due date. However, my husband and I cancelled the timeshare due to fraud and misrepresentation. I was advised by my attorney to cancel my debit card to avoid any further charges, so I cancelled the card. With a $2.00 balance in my checking account, The ... |
Capital One Bank account or service problems caused by my funds being low March 21, 2016 - Upon opening a joint Capital One Account for my - year old son in -, I opted out of Overdraft Protection by signing the appropriate paperwork. Beginning -/-/- they began arbitrarily charging overdraft fees. Beginning -/-/- they began arbitrarily charging overdraft fees. And at no time did my son and I ever opt in for overdraft protection. At this point it is about $1500.00 worth. They said that we " opted in '' in -/-/-, but have been unable to prove that point. Even if we had opted in in -/-/-, the original wrongly charged overdrafts if they had n't been taken out ... |
Capital One Bank account or service problems caused by my funds being low February 29, 2016 - I had recently received a check for a settlement. The check was a Capital One check. I had deposited this check in an ATM, and then followed up with Capital One that same night about when the funds would be available. The agent on the phone said that as it is a Capital One check that $1000.00 would be immediately available, and then more amounts would become available as it was a rather large check. The agent had assured me that the $1000.00 funds were available. The next morning I checked my account on the mobile app and Capital One had it showing that the full amount of the deposit was a... |
Capital One Bank account or service problems caused by my funds being low December 8, 2015 - I am being charge for - overdraft transactions, each of $35.00 by my Bank without me being responsible of such. Just because it was posted. I try to speak to my bank about it with no resolution ... |
Capital One Bank account or service problems caused by my funds being low November 11, 2015 - Capital one bank returned a check even it being my first time with insufficent funds. ... |
Capital One Bank account or service problems caused by my funds being low October 18, 2015 - My checking account has been charged $3500.00 since it was opened. These fees are abusive to my account, some fees are justified and some are not. When you try to discuss it on the phone or at the branch you are treated rudely almost all of the time. It is as if " How dare you question us ''. there is inconsisstancy in there procedures, most of their customer service reps never tell you what is the banks policy and when you question them or catch them their answer is I am not a bank official. When you withdraw money by overdraft service they double and triple charge you, by this I mean if tr... |
Capital One Bank account or service problems caused by my funds being low October 8, 2015 - Amount paid in full. ... |