Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Checking account Problems caused by my funds being low New York

My checking account has been charged $3500.00 since it was opened. These fees are abusive to my account, some fees are justified and some are not. When you try to discuss it on the phone or at the branch you are treated rudely almost all of the time. It is as if " How dare you question us ''. there is inconsisstancy in there procedures, most of their customer service reps never tell you what is the banks policy and when you question them or catch them their answer is I am not a bank official. When you withdraw money by overdraft service they double and triple charge you, by this I mean if try for $100.00 it refuses and then you try for a different amount to add up to the $100.00 they charge you not the - $35.00 fee but up to - or - fees. when I questioned this you would have thought i was speaking a different language bot at the branch and on the phone. They just take their fees at will and I am so disgusted by their attitude and the free access to my account. They just take without notifying you or allow you to question them. They are not allowed to touch my money at will. I repeat $3500.00 in fees since -/-/2015. Never return promised calls, take money from account leaving nothing left then you mention no money to live on, get to work, suffer from - and other issues and they dont care. Really how can they do this. Never mind my pension deposits never hitting account on time or giving information on it a direct deposit. typical answer nothing posted yet, such a disgrace this bank and management.