Consumer Portfolio Services Installment Loan Complaints

Review and analysis of over 2 Installment Loan complaints against Consumer Portfolio Services

Consumer Portfolio Services consumers have reported over 2 official complaints related to Installment loan. Out of the 2 consumer complaints against Consumer Portfolio Services, 100% were disputed by the consumer (i.e. the consumer was not happy with how Consumer Portfolio Services responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Consumer Portfolio Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Installment Loan Consumer Complaints


Consumer Portfolio Services Consumer Loan problems when you are unable to pay

May 24, 2016 - I received a loan from consumer portfolio services in - of -, in - I contacted them to advise them I would be a week late on my payment. At that time I was told my car would be repoed and I could not be late. The representative told me my due date would have to change. I told them I did not want my due date change, they changed it anyway. I requested for them to change my due date back to the original date when I saw on my next statement. They told me I was not able to request another due date change. I told them I never requested the date to be changed to begin with. They were no hel...

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Consumer Portfolio Services Consumer Loan managing the loan or lease

January 7, 2016 - I have another complaint with Consumer Portfolio Services as well. I was going over my current credit report and noticed that CPS has closed the account and charged it off as of - -, 2015. They are still charging me fees and showing a monthly increase on the account, and trying to receive payment for it. How can they do that when they closed and charged off the account??? Also, the vehicle is still sitting on my property, which I am getting charge additional storage fees from my landlord, as it states in my lease that I am not allowed to have any unregistered vehicles on the property wit...

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