Review and analysis of over 444 Va Mortgage complaints against Bank of America
Bank of America consumers have reported over 444 official complaints related to VA mortgage. Out of the 444 consumer complaints against Bank of America, 25% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 98% were processed in a timely manner. 3% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Bank of America Mortgage application, originator, mortgage broker November 21, 2016 - I placed an offer on a house and contacted Bank of America loan officer that gave me a preapproval when i started looking. i asked where to begin told me the rates over the phone i asked for a Loan Estimate so i could verify it was the best deal. his tone changed and he told me my loan was hard due to a foreclosure in the past and other banks would have a hard time. I said ok i still wanted the Loan Estimate. he sent me a closing cost worksheet. i asked if this was the loan estimate he said yes, then i sent an email back saying even his document said it was n't at the top. The loan officer ins... |
Bank of America Mortgage settlement process and costs September 22, 2016 - There may have been as many as - banks that were assignees from - Bank, the originator of the Note and Security Deed, to Countrywide Bank and then to Bank of America. Accordingly, we wanted from Bank of America, and/or Bank of America , NA as Trustee on Bofa Merrill Lynch - - - - with an accounting detail of past mortgage payments, including interest, expenses, charges, taxes, and other accruals to the determine the proposed mortgage modification amount proposed by Bank of America. In other words how did Bank of America determine, in detail, the amount due with a break-down ... |
Bank of America Mortgage loan servicing, payments, escrow account September 14, 2016 - We have our home loan with bank of America as we have a grace period on when it has to be paid before a late fee is added & we get phone calls from them all the time asking when payment will be made as we tell them we have till a certain day to get it paid so why are you calling us & they say to get payment - hello were still in our grace period.... |
Bank of America Mortgage loan modification,collection,foreclosure August 16, 2016 - I applied for a short sale in - - and here we are in - - still waiting for bank approval and a closing date. I have been put under tremendous stress the past 2+ yrs. Bank of America has done nothing right by me. Their customer service is downright despicable and deplorable. One of the owners is a veteran ; to treat a member of our military this way is even more disgusting. We are getting a divorce and want to move on with our lives. BOA is doing nothing to move that process along for us. My file has been bounced from person to person and no one knows what they are doing! I spoke to... |
Bank of America Mortgage loan modification,collection,foreclosure June 22, 2016 - I have a VA home loan and the home loan servicer is Bank of America. I received a Notice of Default and it states " The current owner of the Note secured by the Deed of Trust is - a corporation organized and existing under the laws of the United States of America. -. I contacted a housing counseling -. The counselor stated I could submit the packet for the - Program. There is relocation assistance of $10000.00. The housing counselor stated she could not find my name and address on the - website. I submitted the packet to Bank of America. I started making repairs to the propert... |
Bank of America Mortgage loan modification,collection,foreclosure June 10, 2016 - I submitted documentation to the short sale Deed in lieu ( DIL ) specialist/ Veteran Affairs deed in lieu point of contact appointed by Bank of America ( BOA ) in - 2011. I subsequently received and submitted notarized paperwork from the BOA attorneys working to complete the DIL. The expectation was that I would receive a final no further contact in form of letter when process completed, however I would receive 1 ) a release of the title ; 2 ) cancellation of the mortgage ; 3 ) record release of the mortgage ; 4 ) report cancellation of mortgage to credit reporting agencies as deed in lieu ... |
Bank of America Mortgage loan servicing, payments, escrow account June 4, 2016 - 1. Bank of America Home Loans pays my home owner 's insurance weeks late, triggering a warning of cancelation letter from my insurance company ( likely damaging my credit score ), so they can accumulate interest on the escrow account. 2. I am trying to pay my home loan off early by making extra payments, after my required monthly payment is made, in order to pay down the principal, but BoA consistently applies part of the extra payment to future interest obligations against my wishes - months in advance, so they can extend the life of the loan and reap more profit. They have never responded ... |
Bank of America Mortgage loan servicing, payments, escrow account April 25, 2016 - I had bill pay set up to pay my HELOC payment ; however, had to change bank accounts due to a compromise. I went on BOA site to pay but only get option to ebill. So I attempt to set up ebill and it was the worst experience I ever seen. It is asking me to add the BOA mailing address, while I am setting it up on their website. I naturally do n't know that so I look for a statement or address on their site. No luck can not find one at all. I have to then call them and spent 30 minutes on hold and got a hold of an employee who could n't help and was to transfer me to online banking for help. About... |
Bank of America Mortgage loan modification,collection,foreclosure April 22, 2016 - I have been trying to do a loan modification with Bank of America since - 2014, I have submitted every document they have ever asked for. I even called the lady who was helping my case numerous times and emailed her and she never got back to me. We are a military family and we had to - ( move ) to - - -, we live - and pay - a month for housing and are house in - was n't rented for some time and I was having health issues so I was unable to work and was going through the - process. We fell behind in payments because we have - kids that needed food and clothes and o... |
Bank of America Mortgage loan modification,collection,foreclosure April 20, 2016 - My wife and I filed a Chapter - because we had received a foreclosure notice in - -. The Chapter - was discharged in - of -. I recently went to pruchase a home and the realtor said that the county records show that Bank of America transferred the deed out of my name to their bank in - of -. So because of the lending laws, I am unable to get a VA loan because it looks like my foreclosure is within 3 years. ... |
Bank of America Mortgage loan modification,collection,foreclosure April 18, 2016 - -/-/2015 My father after 10+ years of perfect payments to Bank Of America got the devastating news my mother would have to be put in - because her - - was progressing quickly. My Fathers - could no longer maintain or afford their dream home any longer. Being a man of integrity, he contacted them immediately and told them they could no longer afford the home and my mother could no longer navigate the stairs. I am a realtor, I immediately got the POA 's that were necessary and started trying to assist BOA in the process of a " short sale '' as to keep them form losing any more mone... |
Bank of America Mortgage loan modification,collection,foreclosure April 18, 2016 - For the past 5 years I have been in a foreclosure status with Bank of America. I have returned all of the documents requested. As requested by Bank of America, I have submitted the same documents over and over. I lost my job and got behind in my payments. However, I have been employed for the last 4 years. At -, I went back to college and got my -. I have lived in my home for - years on a 30 year mortgage. I do not want to lose it now. It seems for the past - years Bank of America has been giving me the run-around. It seems they do not want to keep my home on their books. After -... |
Bank of America Mortgage loan modification,collection,foreclosure March 25, 2016 - In 2003 I took out a Home Equity loan on my residence through - Bank - - for approximately -. A short time later in 2003 I also refinanced my residence mortgage with - Bank - - for approximately -. The loans were absorbed at some point by Bank of America where I had been paying on regularly until up until about a year ago. At that time I went through a divorced and my income level was reduced. I have had trouble paying on the loan for - and the loan was handed of to - -. During my discussion with - representatives about what was my first ( primary ) mortga... |
Bank of America Mortgage application, originator, mortgage broker March 24, 2016 - My estate attorney notified me during estate planning that the Registry of Deeds in - -, - did not show a discharge of mortgage. That mortgage was paid off in -. Original mortgage was with - - - - ( -, - ), merged with - Bank -, acquired by - - Bank for - -, - - moved to -- -, acquired by - Bank -, acquired by Bank of America -. Request for discharge filed with BOA on - -, - ( Ca. Given an ID # -. Never once contacted by BOA. All followup emails have received no response at all. I requested email contact to -... |
Bank of America Mortgage loan modification,collection,foreclosure March 14, 2016 - Bank of America was servicing my mortgage up until -/-/2014. Bank of America made it blatantly clear that I would have a new mortgage company which is - -, effective -/-/2014. I have received to correspondences from - -, - from the office of -, - - -, - - - -, - -, FL -. According to the court documents they are representing Bank of America in a foreclosure on my property? I am confused ... because all of my monthly statements are with - - ... looking at the court documents ... I see that - - is not with current events because -... |
Bank of America Mortgage loan modification,collection,foreclosure January 19, 2016 - I live in -. I own a rental property in -, -. Over a year ago, I was not able to pay the mortgage due to increases to the taxes and insurances. I have tried all that I know to do. I tried to get a remod on the house. I have tried to get a deed in lieu. To no avail. every 3 months when I think we are about to resolve the issue, they change representatives and I start all over with getting them information. In the case of the final situation, they seem to have lost my information. When I re-sent the information to them, I did not hear from them so I am at a lost as to what other proced... |
Bank of America Mortgage application, originator, mortgage broker December 28, 2015 - Bank america wrongly foreclosure my home - -, denied my making home affordable loan program, lost mitigation Va loan, knowing my home was going to sale and I needed urgent immediate help to stop sale. Bank of america used communication tactic, harassment, lied and denied about application and the paper work, also claimed loan specialist whom I was communicating with does n't exist, then called me and told me my home was to be sold - - - yelled at me saying that i need to get my own lawyer and sold my home - - - .Destroyed another - - and - over 8 years .I am re... |
Bank of America Mortgage loan servicing, payments, escrow account December 27, 2015 - We opened a Bank of America mortgage in - -. We have since went through - modifications with them in which we were told not to make payments on our current mortgage until our modification was approved. Once our loan was modified our payments were not shown as made on time and our new balance on our loan was never shown. We have also been on time with payments since the beginning of - but Bank of America shows -, 30 day late payments at the end of last year. I have the receipts showing when those payments were made and still Bank of America and the credit bureaus have refused to ... |
Bank of America Mortgage loan modification,collection,foreclosure December 26, 2015 - My name is - - -. I am an - military -. In -/-/-, while I was stationed at - - - -, -, -, I purchased my first home in my career. It was financed by Country Wide Home Loan, which was later taken over by Bank of America. Everything was going fine and I had no issues with monthly mortgages until I was notified I will be reassigned to Overseas military base in - in -/-/-. I was n't expecting to move so quickly after I purchased my first home, but military needed a person who spoke Fluent - Language at - - -, and I was selected to go. I tri... |
Bank of America Mortgage loan modification,collection,foreclosure December 24, 2015 - I am facing medical problems that have made it necessary for me to relocate. I am in the process of trying to sell my home, as I am no longer able to remain in it and am having difficulties making payments. I have previously attempted to explain the situation to my lender, Bank of America, and ask for a forbearance, but that attempt went so poorly that I filed a previous complaint with the CFPB. In my complaint, I indicated that I wished for the response to be in writing, preferably by mail. I am hearing impaired and am requesting this reasonable accommodation under the Americans with - Act... |
Bank of America Mortgage loan modification,collection,foreclosure December 24, 2015 - I have a mortgage restructure though BofA because of the federal DOJ restructure order because BofA got convicted of Mortgage fraud. One of the conditions of that is that the house must be lived in by a select group of people ( me ) and the house is not habitable due to extreme mold/water damage. The bank has made offers of programs and then not followed through and when I try to contact them, they transfer me to every department and I spend hours on the phone each time. The offers where to 1. use the special hazardous claims department to up to the amount of the principle on the mortgage to e... |
Bank of America Mortgage loan modification,collection,foreclosure December 17, 2015 - 1. Bank of America unlawfully Auctioned my property - -, - and did not give me the required 30 day notice by law ( see attached tracking which was eventually returned to sender undelivered because I was not available to pick up the letter by required USPS standards - I had not prior notice the letter was coming or had been mailed so I never knew it was awaiting pickup. When I went to pick up the letter after the VA provided me the tracking # on - -, -, it was already returner to sender 2. BOA and or their representatives stated they mailed required foreclosure notification bu... |
Bank of America Mortgage application, originator, mortgage broker December 3, 2015 - My husband and I applied for a mortgage with Bank of America and I believe we were turned down because he is a - vet and of - heritage. ... |
Bank of America Mortgage loan modification,collection,foreclosure December 3, 2015 - I have been actively filing loan modifications with B of A since-. I am a - Veteran and I did use my VA certificateto secure my home in -. My home was finance thruCountry Wide before B of A bought my loan. B of A didservice my home for foreclosure while I was serving in the- - about - - and the loan was noteven 2 months behind. I came home in - - andrequested another loan modification but no response soI obtained an attorney. My attorney did respond to B ofA and requested all correspondence concerning my homebe sent to them and they were actively involved with myloan... |
Bank of America Mortgage loan modification,collection,foreclosure November 26, 2015 - Our issue began this year, because of a mortgage default. We attempt on several occasion to rectify with Bank of America. Currently we have experience a lack of communication by our appointed point of contact, and customer retention manager ( CRM ). We have receive notice that we qualify for a short sale, however after only two months of marketing we were informed that our marketing period had ended. We have research and informed the bank that in our current market the time frame to sale is at a minimum of 120 days. We have set varies appointment with the CRM, in which no effort to make contac... |
Bank of America Mortgage loan servicing, payments, escrow account October 19, 2015 - I went online to the Bank of America online banking to view my mortgage account. On my Summary account page it shows double the amount that it should. Today - as mentioned my online banking accouunt shows - identical mortgages and a zero balance for my Principal Forgiveness mortgage. No on has been able to explain why my online banking page shows - mortgages or why that page shows a balance of - dollars. I have spoken to - representatives in - different departmments and no on has answered my question. BOA was forced into the Principal Forgiveness Program apparenetly due to un... |
Bank of America Mortgage loan servicing, payments, escrow account October 15, 2015 - Bank of America failed to notify me in a timely manner that they sold my loan to another company. Bank of America sent me a letter dated - -, 2015 that the servicing of my home loan will transfer. The letter was not postmarked and did not arrive until within 10 days of the - - transfer date. Did Bank of America backdate the letter? Why was my notice not delivered to me with at least 15 days. Was there a delay between printing of the letter and mailing of the letter? If the letter was mailed on - - from - -, - to - and took three business days I would not have rece... |
Bank of America Mortgage credit decision / underwriting October 13, 2015 - My mortgage has been a nightmare since my financial distress due to - - leaving me unemployed, force to file bankruptcy to keep Bank of America from taking my home. It took them two years to approve a modification while I was in bankruptcy. Now my bankruptcy has been discharged Bank of America has not reported any of my Mortgage payments for the last year. I was told to write the credit bureaus and dispute this really. My mortgage is $1800.00 way over my budget I am paying to qualify for refinance. Now it is time to refinance of course Bank of America says no wow because they do n't se... |
Bank of America Mortgage loan modification,collection,foreclosure September 28, 2015 - For the past six plus years I have request Bank of America to either remove account for the adverse accounts/account that maybe considered negative. All to no avail. BANK OF AMERICA continues to report account as an adverse account or an account that may be considered negative. In - ( 6 years ago ), account ending in - was with Countrywide and then transferred to Bank of America. I had suffered a financial setback and applied for a loan modification from Countrywide, who was to have transferred to Bank of America. No follow-up responses to my loan modification was ever received from Bank... |
Bank of America Mortgage loan modification,collection,foreclosure September 8, 2015 - In - of 2010 my wife and I had an appointment with Bank Of America to work out a acceptable mortgage plan to make our mortgage more affordable. I was working on - that day. I was tasked to pick up a vehicle at -. - airport, pick up a drive, whom would then pick up a bus. Then we would return the bus to - - - - in -. There shpuld have been plenty of time to d this and get back to home base at - - - That is and hour from my house in - - On the trip tp - - - - from - - , the bus broke down on - - in - - By the time tow truck ... |
Bank of America Mortgage loan modification,collection,foreclosure August 6, 2015 - I have recently run into some medical problems that are making it increasingly difficult for me to remain in my home. I have decided to sell my home while I am still in a decent position to do so, and to avoid further hardships down the road. I contacted my mortgage holder, Bank of America this afternoon in the hopes of being able to discuss my concerns with them, namely that I wanted to discuss the possibility of being able to defer or reduce my mortgage payments while the house is on the market. I will need to get an apartment closer to the VA facility where I receive care, and would be unab... |
Bank of America Mortgage loan modification,collection,foreclosure July 30, 2015 - On - -, - we received paperwork from Bank of America indicating that we had not completed a loan modification process from -/-/-. The paperwork was dated - - and wanted us to completed the paperwork, have it notarized and to send $650.00 payment to them. My husband contacted Bank of America to find out what this was in regards to because we had completed the modification process - we had paid the fees in - and had court documentation from - - stating all fees had been paid. - set up a meeting with - - ( our account manager ) for the following day betw... |
Bank of America Mortgage settlement process and costs July 26, 2015 - This is a new complaint. In the after math of successfully completing a mortgage modification from bank of america stemming from the - 2014 settlement with the Department of Justice, boa voluntarily withdrew the suit filed against me. My mortgage statements show or state that I owe a total of $370.00 in litigation and or litigation management fees. I sent my attorney the mortgage statements that showed this information. My attorney has contacted the law firm, listed on the former suit, a few times asking for proof that these fees can be charged to me and as of this writing no response has... |
Bank of America Mortgage application, originator, mortgage broker July 21, 2015 - We 're in the process of buying a house in -. We 've lived most of our lives in -, but unfortunately had to make the decision to move because of health related situation. We started the application process on - -, we have submitted all of the official documents that were requested by the loan processor as well as the ones that were requested by the loan originator. Some of our documents are in -, but the associate who was the originator of the loan assured us that that would n't be a problem because they do have - speaking employees and that she used to work in - - for ... |
Bank of America Mortgage loan servicing, payments, escrow account July 20, 2015 - Bank of America had an event for Home owners in trouble with their Mortgage.I drove - hrs to attend the event.My wife went from unemployment to part time to full time on her job.I am an Veteran on - -. The first agent we had was - - we explain to him we wanted to apply to the unemployment fund.We kept sending the paper work that she was receiving benefits.The Bank said we was not sending the right paper work, That was the only paper work we had.We went to my wife` retirement plan to with draw - payments to catch up on the mortgage payments. Now instead of helping us we went b... |
Bank of America Mortgage loan modification,collection,foreclosure June 12, 2015 - hi, my mortgage was with countrywide until - than bank of america claim they have the mortgage at the same time my husband and i helping my father with medical and haspital bills he was - .we ask and wrote bank of america hard ship/forbearance loan but bank of america did not get us but modifacition loan trial - modification trial application satart - but delay after delay paper after paper we didint get loan trial start until - we start to pay -, -, -, -, - but check we pay in may they send send us back i dont know wahat happend before we do bank of america forec... |
Bank of America Mortgage loan servicing, payments, escrow account June 11, 2015 - I sent my -/-/ monthly mortgage payment to BofA ( my lender & loan servicer ), loan # -, # - check for $690.00. I did not receive a - statement in the mail form BofA, so I wrote the loan number on my check, & stapled a note stating to apply my payment to my # - loan. BofA cashed my check on -/-/15. On -/-/15, I received a delinquent notice in the mail stating I did not pay my - mortgage payment. On -/-/15, I called BofA, was put on hold for 20 minutes, then routed to collections. After talking to - - - foranother 25 minuted, he stated my check was ... |
Bank of America Mortgage loan servicing, payments, escrow account June 11, 2015 - 1 ) - - Tax billed and BofA paid - the amount of taxes paid per month during the life of this 9 year loan. 2 ) BofA billed me for the additional amount. When I learned of the error, I contacted - - Tax who refunded ~ $600.00 of the - billed and paid by BofA . 3 ) I notified BofA they would receive the refund, which was paid back to their billing are, - who cashed the refund check - - and finally appeared in my mortgage statement during the - week of -. 4 ) BofA began moving portions/all of my monthly payments to my escrow account. I do n't know when this bega... |
Bank of America Mortgage loan modification,collection,foreclosure June 5, 2015 - I just recently learned about the program initiated by President Obama in -/-/- trying to rectify unfair mortgage practices against - members and veterans beginning during the - recession. After retiring from the - - in -, I was employed here in Ohio until - -. Eventually, I/we were foreclosed upon by Countrywide Lending after attempting everything legal that I was aware of having available. This wound up costing us & gt ; $43000.00 in equity alone. All I ever received from the - settlements were - checks totaling less than $800.00. If the program talked abo... |
Bank of America Mortgage loan servicing, payments, escrow account June 4, 2015 - Bank of America 's website did not give me an option to pay my note on the - and - of this month. I have been paying on this bill for around 10 years. I 've never been late.I 've almost always paid my mortgage on the - or - of each month, as this is when I get paid. I make sure not to go over 30 days, however, the month of - had 31 days in it. I went to pay my bill on the - of -, which fell on a Friday and was met with the drop down button not allowing it. I tried on - -, which fell on a Saturday, to make the payment again and was with an error stating that Saturday ... |
Bank of America Mortgage loan modification,collection,foreclosure May 27, 2015 - My ex-wife and I purchased a house - in -, OH. We divorced in -. At that time I deployed. My ex-wife made several attempt to sell the house which did not happen. We also attempted to short sale the home through Bank of American. Bank of America gave us the run around - consecutive times. The last time they assured us that the process was in review and never contacted us. We still have the house under our name even though the bank currently has the key. I forwarded the bank our divorce decree showing that the court orders us to surrender the property back to the bank. I have not bee... |
Bank of America Mortgage application, originator, mortgage broker May 21, 2015 - According to - the United States of America Securities and Exchange Commission between - - and - days thereof there was a merger of - Mortgage - - and - - Bank -. Also in - and - of - when - - - took over - - mortgage thenceforth they all used the practice of fraudulent means in securitizing the loan. We have been fighting now for - years just to be heard. Here is list of things I found out in my case but because of lack of income we were force at times to accept whatever help was available. Now since - of - back dating of assignme... |
Bank of America Mortgage credit decision / underwriting May 14, 2015 - Bank America is insisting a home buyer obtain a shared driveway '' agreement from a neighbor when in fact it is not a legally shared driveway. Of course the neighbor refuses, so the bank is refusing to grant the buyer a mortgage. Neighbor and Buyer have yet to meet compounding the problem of having any ( inocuous ) agreement of any kind. The Bank wants a recorded agreement that forces both the Buyer and Neighbor to lie and in spite of attorneys for both buyer and seller stating the legal truth and wrongness of their request, the Bank remains obstinant. What to do? Does a consumer have any rec... |
Bank of America Mortgage loan servicing, payments, escrow account April 22, 2015 - I did not receive Notice of Sevice Transfer from Bank of America until 9 days before it is due to changee. I received it yesterday ( - -, 2015 ) even though the Notice Date says - -, 2015. If I am paying a bill through the mail and want to avoid late fees, it is MY responsibility to make sure that I send it in a timeframe which will guarantee it will arrive ON OR BEFORE the date it is due. Why is n't a BANK held to the same standards? Also, I do n't know if it is pertinent, but I am - and they sold my loan to -, a company that has been sued. I never missed a payment, my loan ... |
Bank of America Mortgage loan servicing, payments, escrow account March 29, 2015 - Contacted BankofAmerica.Reference to Mortgage loan being delinquent. Entered into a short forbearance payment plan, to start on -/-/2014 with - for 4 months. This would catch us up to current status at end of -/-/2014.Have submitted - pmts of - by transfer of our checking acct, Totaling - to mortgage dept andstatements showing confirmation # Received and posted.to misc.posting But, due date notcorrected.On last pmt. to be made, We contacted BOA due to an emergency, Had to usedlast pmt funds .Come to find out loan xferred to other lender.With info. not being corrected. Natio... |
Bank of America Mortgage loan modification,collection,foreclosure March 24, 2015 - I have been attempting to get a Mortgage Modification with Bank of America for over four years. Each time until recently I have been placed in a circle where without explanation by modification has to be restarted without a final answer of the previous attempt. I have a numerous number of agents assist me with this process until recently when I was afforded a Dept of Justice Modification that was part of a settlement with BOA and the - due to the mortgage crisis. BOA has not offered any proof od security in the process in writing and I had to pay a large monthly installments out of faith to... |
Bank of America Mortgage loan modification,collection,foreclosure March 23, 2015 - I purchased my home in -. The financier is no longer in business. - - was the servicer. I was - retired in - and refinanced with Countrywide toward the end of - because of financial difficulties. - of - Bank of America coaxed me into refi-ing with them due to low interest rates. In - I faced a financial hardship due to a relationship ending. I was told I would n't qualify for a modification until I was 4 to 6 months behind on my mortgage payments. Once I was finally accepted into a trial period I discovered my mortgage was not valid as it had been separated from the ... |