NetSpend Corporation, a TSYS Company Payroll Card Complaints

Review and analysis of over 28 Payroll Card complaints against NetSpend Corporation, a TSYS Company

NetSpend Corporation, a TSYS Company consumers have reported over 28 official complaints related to Payroll card. Out of the 28 consumer complaints against NetSpend Corporation, a TSYS Company, 7% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Payroll Card Consumer Complaints


NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

April 5, 2017 - I have a skylight payroll card. In the paperwork it ststes if you use their ATM there will be no fees. Yet when i used it to check my balance it charged me a - every time. I used an ATM out of their network and wasnt charged a -. There are checks with this pay card that can be used to take your paycheck off the card all at once that you 're supposed to go to - or - to cash. Yet when i tried to use th8os service NOWHERE will cash them anymore. So i called the contact number to cancel the check and have the money put back on the card. They told me it would take 3 business days to p...

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NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures

January 30, 2017 - I received a prepaid card in the mail from netSpend, ready to activate. This is not ok- it 's dangerous to send a ready-to-activate card that anyone could intercept. Additionally, this card incurs all sorts of fees for any type of service you use if for, so it 's very misleading and like a trap....

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

December 22, 2016 - This company is very crooked. I am a - for someone and this company closed my account as soon as my direct deposit hits the account. ROUTING ) # : - ACCOUNT # : - DIRECT DEPOSIT. causing my bills to be late and maybe a eviction. Thanks - - -...

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NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures

November 15, 2016 - I recently received a card in the mail from NetSpend stating that I could receive my paycheck two days sooner if I chose their card and paid a $9.00 monthly fee for their premium service plan. I am not certain how they got my information or why they would send the offer to me. However, because I live in a relatively low income neighborhood, I fear that NetSpend is preying upon individuals who lack transportation to banks and/or the financial savvy to recognize predatory lenders/finance companies. I was instructed by a member of the - to bring this issue to the attention of the CFPB....

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

August 16, 2016 - On - -, 2016 at about - I was having breakfast with my son and his family. I got a text on my phone of a - charge. I called netspend as soon as I saw the text because I hadnt authourized this charge. The rep I spoke with was nice she advised me there were 3 pending transaction adn asked me several time which of the 3 did i not authorize. I told her. At that time she stated she would be cancelling my card and sending me a new one. I asked this rep over 5 times if my new card would have the - taken off it and she stated no that all the funds would be availabe once my new card came...

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NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features

May 9, 2016 - On - -, 2016 Netspend has charged me - $15.00 fees on my account. I was only supposed to be charged a - or - $15.00 fees not - overdraft fees. Because I disputed and filed a complaint of these transactions they retaliated and turned off my use of using the Netspend overdraft protection program. I did n't asked to be removed from or suspended temporarily from the program. Your company needs to investigate Netspend Overdraft program because they 're taking consumers money. They tried to purposely over charged me for these fees. I am agreeing with the - $15.00 fee. I ...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

May 2, 2016 - For my job -. These profiles are not used anywhere other than in our testing environment. Today I received a - - paycheck card from a company called netSpend. The card is associated with - of my -, but it has my personal home address on it. There is no way this company obtained this profile through legitimate sources. I tried calling the company but was not able to get through to anyone. Account number is - - - - Name on the card is - - ...

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NetSpend Corporation, a TSYS Company Prepaid card adding money

April 23, 2016 - I am trying to transfer money to another account. I have in writing from Netspend that they do nit transfer to other Netspend accounts or to external accounts. They have n't given me any info on how I can transfer money to another account. This seems like the bank is false advertising transferring funds to accounts. ...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

April 12, 2016 - I received a Brinks prepaid - without applying for one. ...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

April 4, 2016 - I received a netSpend prepaid MasterCard in the mail for which I never completed an application. I have never dealt with this company and do not know how it has my information. Additionally, the card was sent to the temporary address where I am living, which makes me even more suspicious of the company and the offer. A - search showed many other complaints about this company and the fees charged for everything from checking your balance to using the money you load or have deposited on it. ...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

March 2, 2016 - Net Spend has sent a visa to my work, to my home, sent text messages and emails. I have asked that cards not be sent to me and to take me off there contact lists and yet I still receive info from them. I did n't give them any of my addresses. I did n't request there services and it is impossible to get them to leave me alone. Customer Service will not help and they wo n't let me speak to a manager. I text stop to there text messages but they continue to come and the email address I got from the paperwork they mailed me came back undelivered. Please help me make them stop. ...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

January 17, 2016 - I called - - in reference to transaction from - - - for - wanted this returned to account for no services provided and they Blocked my card and living I the bought new card ending - and tried activating but Netspend told me to email verification ID. Social security card. - bills and I did 10 times to -- spoke to several foreign degrading reps then. @ - - - - advise they have email.but I will only have unlimited use and I ca n't transfer money from blocked card ending -. This Is only financial Institutions in united states that is treating consum...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

December 8, 2015 - on a sunday, I went to a free atm to get money after church to pay my tithes and for gas money for work I knew exactly how much I had. Nothing was available. called the skylight card and they told me a transaction had been made I asked them when and they stated that day. I informed them I was at church. They then informed me that the company that made the deposit did a reversal and that they would have my - back on in - hrs, I called back they stated they mailed it to my physical address. That is the last that I have heard from them I contacted the agency and was told they said they woul...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

November 13, 2015 - I have direct deposit put on my card weekly. I tried to log into my account on line and there was a block put on my card. I received an email and a text about the block and called to inquire and get the block released. I have called this company FIVE times and keep getting agents that speak very broken - who make me go through answering security questions before telling me they have to transfer me to their " Fraud '' department. I am literally put on hold for 20 minutes at a time and go into a voicemail asking me to leave a message and I will receive a call back the next business day. This ...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

October 27, 2015 - I purchased a property from - - in -. I never got a contract from this company. After I paid a large amount of money, using - credit cards, I still had not gotten a contract on the land. I live in - so now I am getting concerned. I contacted -, General Manager, -, Office Manager and -, Finance Manager and requested this contract. I get an immediate email from - that stated that he sold my property, which was $250.00 per month, last night and that he had others. I asked him for a refund. He stated he gives refunds but since I had been looking at different properties...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

October 21, 2015 - I was n't able to access my account then I call and found out that Netspend had closed my Account with out my permission. And not notifying me right away when this ERROR TOOK place! I had to find out on my own that my account was closed .because I wanted to pay a bill. And when they closed my account They took out all my money which I wanted it to stay in my account but they did n't put back in my account.INSTEAD they mail me my money which is going to take another 2 weeks or so just to get my money. They really put me in a bad situation. ...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

October 10, 2015 - My prepaid card was hacked I have unlock iPhone my account had some charges on it I ask them to investagte I got 1 back but the other one I did n't than prepaid card company lock me out of my online account this is how I get paid buy my employer than company with out my concent took - that I had on card it when to - balance I get text alert on what my balance is what I buy when my employer deposit my payroll check they we 'll not let me have my wages. They say I have to wait a month so they can make sure money is mine it is they payroll send it to them they know how much I get paid they ...

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NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures

July 27, 2015 - On - -, 2015, I received a prepaid - Debit card from a company named NetSpend. I have notified Iowa 's Attorney General 's Office and NetSpend that I did not sign up for a this type of card. NetSpend sent an email back to me stating that they would remove my personal information and to cut up the card. I recently started looking at online surveys but have not received any funds or rewards. I am not sure if NetSpend received my information from a survey affiliate or my personal information was sold to a - party. ...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

July 27, 2015 - Netspend- -My card was hacked a year ago during a breach with - -. Netspend notified me and sent me a new card and my old card was supposed to be cancelled. I noticed on two different occasions that the card was still active so I called customer service and attempted to speak to the customer service. I say attempt because the only english they seem to speak is what is written on their script but they assured me the card would be cancelled. Well here we are a year later and the card that was supposedly cancelled got used in - about 7 times within 15 min and took $600.00. I imme...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

July 11, 2015 - I received a letter in my mailbox from netSpend out of -, Texas it is a Prepaid MasterCard that you can load your full or percentage of your paycheck to. This company even provides you with a Routing number - and an account number - through -, ( this is not my information it is theirs ) I believe they are in - -, South Dakota. The thing about this prepaid card is in order to set it up you have to enter the - digit card number and then the # key. Then they ask you for your SOCIAL SECURITY NO. and DOB. You can not speak to anyone at this company until you do those following ...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

May 12, 2015 - On -/-/2014, I paid a bill over the phone for my daughter. The card company - card issued by - bank deducted funds from my account immediately. Apparently three days later when the gas company attempted to complete the trsnsaction nd collect the funds, it had been resended by the card company. I was told that it took too many days. My daughter had to pay by other means along with a late charge in -. Since then I disputed the charge, provided proof it was payed another way nd the card company is still refusing to refund my funds. ...

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