NetSpend Corporation, a TSYS Company Prepaid Card Complaint

Payroll card Advertising, marketing or disclosures

NetSpend Corporation, a TSYS Company Prepaid card department,

Payroll card Advertising, marketing or disclosures Mississippi

I recently received a card in the mail from NetSpend stating that I could receive my paycheck two days sooner if I chose their card and paid a $9.00 monthly fee for their premium service plan. I am not certain how they got my information or why they would send the offer to me. However, because I live in a relatively low income neighborhood, I fear that NetSpend is preying upon individuals who lack transportation to banks and/or the financial savvy to recognize predatory lenders/finance companies. I was instructed by a member of the - to bring this issue to the attention of the CFPB.

NetSpend Corporation, a TSYS Company customer in Mississippi
Nov 15, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints9/201412/20142/20153/20154/20155/20156/20157/20151/201611/201612/20161/20172/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyAdvertising, marketing or disclosures81.3%18.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising, marketing or disclosures2.2%77.8%11.1%2.2%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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