LoanDepot Other Mortgage Complaints

Review and analysis of over 34 Other Mortgage complaints against LoanDepot

LoanDepot consumers have reported over 34 official complaints related to Other mortgage. Out of the 34 consumer complaints against LoanDepot, 24% were disputed by the consumer (i.e. the consumer was not happy with how LoanDepot responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against LoanDepot resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Other Mortgage Consumer Complaints


LoanDepot Mortgage application, originator, mortgage broker

September 30, 2016 - Loan Depot contacting me on re-financing - of my properties. - property in - and the other property in -. With the information they provided that my property in - qualify to re-fiance thru the HARP program I proceeded to start the process. I was told that no appraisal will be required for my property in -. Well on - -, 2016 I received a call from Loan Depot changing everything on my - property. I was told that the property was not going thru the HARP program and that an appraisal was require.Loan Depot lied to me by giving me false information. I 'm requesting that L...

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LoanDepot Mortgage loan servicing, payments, escrow account

May 8, 2016 - This is a belated dispute to the response supplied by imortgage concerning my complaint of - 2015. Their claim that they needed an appraiser to finalize - form - to verify completion of my home renovation is still fraudulent. They are well aware that form - can be completed by either the lender or it 's agent, an -, an appraiser or a -. Imortgage had already released funds for two previous draws on my account with the verification of completion using documents from my -. It would follow logically that after he submitted his completed paperwork and pictures of the final com...

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LoanDepot Mortgage loan modification,collection,foreclosure

March 4, 2016 - My wife lost her job so we contacted our mortgage company ( Loan Depot ), they had us fill out forms to apply for a modification.They were very vague and never once spoke to use about what they were doing. We thought they would review our financial situation and cut interest or adjust the terms. It was never clear what they were doing. The only time they did contact us, was for paper work and re-submission of paper work. Prior to applying for a modification we never missed a single payment ( on any account ) and our credit score was outstanding. Fast forward to - -, we 're entered into a...

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LoanDepot Mortgage application, originator, mortgage broker

October 16, 2015 - My refinancing application was denied and all I 'm asking for was a formal letter of explanation as to why. I believe I have a right to request this. I have emailed several times. I was told they have 30 days to respond and will have to through their compliance department. The 30 days have already passed so I sent a couple of emails to follow up but have not been answered. ...

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LoanDepot Mortgage loan servicing, payments, escrow account

October 7, 2015 - We refinanced our mortgage with Loan Depot. At closing they collected - for the -/-/- property taxes. However, this a non-escrow refinance. They claimed that they must collect this outstanding tax to do the closing. Closing on -/-/-. Taxes first due -/-/- and there is no penalty until after -/-/-. I recently call my tax office after I received the tax bill and it was for the full amount. They have no records of having any funds being applied to this account. I called servicing department who referred me to the Loan Depot Escrow Department and they sent me back to the ser...

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LoanDepot Mortgage loan servicing, payments, escrow account

September 12, 2015 - I have a - Homestyle Renovation Loan being serviced by imortgage in -, AZ. I had the mortgage company required consultant submit the third and final draw request complete with all of the documentation for the draw on -/-/- and it was received by imortgage according to an agent I spoke to, - -, on -/-/- and he said he would process the checks. This money was to pay the contractors who had finished work on my house two to four weeks before. On -/-/-, I received a call not from imortgage but from an appraiser that originally appraised my house stating that imortgage wan...

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LoanDepot Mortgage application, originator, mortgage broker

June 16, 2015 - Initiated contact with - ( - Oregon branch ) -/-/- to inquire about a loan to purchase the home we live in and rent from my mother in law. At the request of the loan specialist, we provided initial infornmation - DOB, SSN, paystubs ) in -. Provided remaining documentation -/-/- including paystubs, tax returns, -, and bank statements. A fee statement was provided and based on those numbers myself, husband and - met with the loan specialist in person to begin the process. Three weeks went by with no contact despite emails and voicemails from me inquiring about the sta...

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LoanDepot Mortgage application, originator, mortgage broker

May 6, 2015 - I am have been working to get a mortgage for over 2 months now. The lender, Loan Depot, has been slow the entire time and takes days to review a single document. We 're finally at the Final Review stage and now they come up with more things that could have been done weeks and weeks ago. This lender has done nothing to help move along the process and has in my estimation, held up the loan with their service. My broker tells me they are short staffed and got a whole bunch of mortgages because the rates are low. But do n't they have to have some sort of time frame to get things done in? Are there...

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