LoanDepot Mortgage Complaint

Other mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Other mortgage Application, originator, mortgage broker California

Loan Depot contacting me on re-financing - of my properties. - property in - and the other property in -. With the information they provided that my property in - qualify to re-fiance thru the HARP program I proceeded to start the process. I was told that no appraisal will be required for my property in -. Well on - -, 2016 I received a call from Loan Depot changing everything on my - property. I was told that the property was not going thru the HARP program and that an appraisal was require.Loan Depot lied to me by giving me false information. I 'm requesting that Loan Depot refund my appraisal charge on my California property and credit the amount of $420.00 into my credit card. I stop the process not because I want it I stop it because Loan Depot lied to me. Thank you.

LoanDepot customer in California
Sep 30, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Consumer disputes how LoanDepot handled their complaint

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