Review and analysis of over 183 Vehicle Loan complaints against Nissan Motor Acceptance Corporation
Nissan Motor Acceptance Corporation consumers have reported over 183 official complaints related to Vehicle loan. Out of the 183 consumer complaints against Nissan Motor Acceptance Corporation, 23% were disputed by the consumer (i.e. the consumer was not happy with how Nissan Motor Acceptance Corporation responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Nissan Motor Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 26, 2016 - In -, I purchased a new - car and financed it through Nissan Motor Acceptance Corporation. I was planning to pay cash for the car, but chose to use the financing only because they were offering 0 % interest. I set up auto-billing for the payments tied in with my checking account and bill pay service. Starting in - -, I started experiencing problems with their e-bill feature tied in with my bank. As a result, I was never billed for a payment due in - -. In -, I received a collections call from - that my - payment had not been received. I contacted my bank immediately ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 21, 2016 - On -/-/- I purchased a - - and financed through NMAC. For 5 years ( the length on my loan ), NMAC auto-deducted the monthly payment from my checking account. Last payment was deducted on -. I assumed the vehicle was paid off and have been waiting to receive my title. On Mon., - -, -, I received a call from a Collection Agency that my final payment was never received! They further advised that final payments are not auto-deducted and advised me of the amount due. THIS IS THE ONLY NOTICE I HAVE THAT ANY PAYMENT IS DUE. I never received an invoice or phone call from -... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 21, 2016 - I had a financial hardship in the months of -/-/-, -/-/- -/-/- and was n't able to make my car note on time. I called Nissan and told them that I would be late making my payments and wanted to know if I could get my due date adjusted. Nissan refused to do such but instead kept calling my home after - up until - at least - times or more each day. Kept telling me you need to make your payment and I told the representative that I was having a hardship and had called to let them know and was refused payment arrangements. So Nissan put late 90 days on my credit report and no... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease May 20, 2016 - I recently tried to sell my car at - in -. The car loan has been paid off for several months, maybe even a year ( I ca n't remember the exact date when I paid it off ). The car was originally purchased in - & the title is from -. The car is currently registered in - & when - looked it up in the dmv system they said it still shows that the car is owned by Nissan and that they needed a notarized letter from Nissan stating that the car was paid off. When I contacted - finance and asked for a notarized letter they stated that they do n't handle lien releases and that I would h... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 9, 2016 - Every time a make a payment on my - Nissan Ultima they charge me $12.00. I have asked them more than - times if there anyway to avoid paying the fee, and is there another way to pay. I have even gone to the dealer I purchased the car at they tell me no as well. Here is the ask question I asked again yesterday on the phone and today in an email format : How do I avoid the $12.00 extra finance charge not in the APR of my truth and lending? My name - - My account # is - My car is a - Nissan Ultima I did n't realize there was a CFPB. A mortgage loan officer told me about.... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease May 2, 2016 - I went to - - on - - and traded in my - Nissan Sentra for a - Nissan Rogue. I informed the sales associate and finance department that my payment was due that day and I did not want to be late, incur any fees or risk being taken to collections. I have always paid my account on time and more than the minimum payment. My - Nissan Sentra was financed through their own financing, NMAC. They recommended me to call NMAC and let them know that I had traded my car in and that the pay-off should be coming shortly. I did as instructed and left that day with my - Rogue. I had to c... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 22, 2016 - I never received any bills nor any calls as the dealership incorrectly attached my old address and phone number to my account when they submitted it to the finance company. ( I previously bought a car with them before buying another -/-/- ) I has an issue with the dealership for selling me a car with bare tires when per contract it was supposed to be Certified. This was corrected in -/-/-/-/-/- and I was told I would get a refund on my insurance that I bought and I would not have to make a payment until the tires and bearings were fixed. I have made a payment every month. I have... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 20, 2016 - Nissan Motor Acceptance Corporation has a - loan under my name. I did not sign, give consent or agree to a - loan. The second loan is for the same vehicle that I had purchased ( the letters they sent home to me have a different account number than the original account, yet has the same VIN # of my car ). I filed a dispute through - as I also tried working it out with the company. It has been more than 2-3 weeks that I have been calling/emailing Nissan to fix this issue. Recently, I noticed on - - that it shows up as " paid and closed. '' Yet, it also says that I was late on a pa... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 11, 2016 - I leased a - - -. I returned it in - - to purchase the - -. I owed them nothing because they financed the new car for me at 3.9 %. which I 've since paid off also. I have been trying to get this off my credit report since then. today I applied for a home equity loan and was advised that this was the reason I was turned down. Ive called the dealer where I 've purchase the car. i 've called Infiniti credit and I ca n't get this resolved. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 9, 2016 - In late - 2016, I paid off a 401K loan with the goal of applying for a new loan to purchase my - home. I made several calls to - - before requesting the loan to ensure the new loan disbursement would be available in time for me to make my -/-/- car payment prior to the 30 day past due mark. Unfortunately this did not happen despite me taking every precaution. Once I realized I could not make the payment timely, I made a payment arrangement online at NissanFinance.com to make payment by -/-/-. The money was n't deposited to my account until -/-/- ( 3 days later ) wh... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 29, 2016 - We went into - - in - to talk about trading in our vehicle in -. We ended up with a - Nissan Sentra. I looked at the sticker price and the dealer said " do n't even look at that amount because that is n't what you are going to pay ''. ( the - 's were out and they wanted to get rid of this vehicle ). We did pay the total sticker price and anything else they could add on. We spent from first thing in the morning until late afternoon listening about things not even pertaining to the sell of the car that we did n't know if we were coming or going. We were also talked into things ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 28, 2016 - We have never been past due on a payment, Nissan Infiniti has an inaccurate remark appearing on my credit file. I have disputed with nothing being corrected ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 11, 2016 - I have called finance manager at - Nissan for the last three days to cancel my Gap insurance. I left multiple voicemails directly. I also left messages with receptionist but no call has been made to me yet about cancellation. On tuesday, I left a voicemail for general manager ( - ) and he also has not responded to my complaint. Bottom line is that I want to cancel by GAP insurance. I do not understand why it is becoming so difficult and I have to follow up multiple times. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 5, 2016 - I purchased a vehicle in -. I pay online on the Nissan Finance website. I am being charged late fees if I do not make the payment 10 days before the due date. Example, my car payment is not due until -/-/2016 so I logged in today ( -/-/2016 ) to make the payment. I my payment increased for next month with the late fee already in place. It does not seem legal that if I am paying online and before my due date that I am charged a late fee. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 17, 2016 - So I have had a loan from Infiniti Financial since - -. I have been making my payments through the bill matrix system since that time. There are times when I make the payment using the bill matrix online and the payment does not process all the way through but I get a confirmation number. Usually I have to call back because I notice my Payment does n't post in my bank account. Well this last time in - I made the payment on Friday - - - at -. I figured the payment had n't posted because they do n't process payment on the weekend or on holidays which it was president 's day ... |
Nissan Motor Acceptance Corporation Consumer Loan shopping for a loan or lease February 11, 2016 - Please see complaint Case number : - - Where Nissan Motor Acceptance Corporation significantly abused an elderly victim and where they assisted a Nissan dealership in conducting fraudulent activity. This previous complaint was filed by myself - - - with sufficient power of attorney to represent - - in the matter of fraud Nissan Motor company continues to perpetrate. Such POA had been previously provided ( on or around - 2015 ) to NMAC so they were aware that I had this power and knowing I was an authorized agent of the victim should have appropriately answered the compla... |
Nissan Motor Acceptance Corporation Consumer Loan problems when you are unable to pay January 13, 2016 - I made a payment saturday -/-/-. My car was repossessed that day. We immediately tried to phone Nissan but they were closed. We called monday -/-/- and notified them there was a payment made saturday for $800.00. They said there was n't any record of it and they said it would take - business days to post. On their website it states it takes - business days to apply payment, which should have been -/-/-. I made another payment to them for the remaining balance on -/-/- of -, which was supposed to be enough to clear it. Both payments cleared my bank... |
Nissan Motor Acceptance Corporation Consumer Loan problems when you are unable to pay December 22, 2015 - On -/-/- at about - - I received a call on my cell phone from someone identifying themselves as Investigator -. This person immediately started to scream at me regarding a Nissan Versa that is under my father 's name and that I am consigned on. - did not explain the situation, she just began to scream that they were going to take my car and there was an alert out and I would not be allowed to take anything out of it. When I asked what was going on she just kept screaming " ask you dad '' and refused to give me more information. My father has been making payments on this car ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease December 15, 2015 - I lost my job in - 2015, towards the end of the month I realized I had not paid my car note that was due - -, 2015. I instantly called Nissan Motor Acceptance Corporation to set up a payment arrangement. They agreed to offer a payment extension where they would move - 2015 and - 2015 payment to the end of the loan, extending my loan but giving me time to gain new employment. I signed the payment extension on - -, 2015, and mailed it the next day, by the claimed deadline, but they say did n't get it in time. When talking to them I specifically asked if I would be penalized ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased my vehicle from - - in - and financed my purchase through Nissan Acceptance Corp on -/-/-. At that time, I resided in Texas and my vehicle was titled and registered in that state. I moved from - to - in -/-/- and my registration was good through -/-/-. Knowing my registration was due to expire, I took a day off work on -/-/- and drove - miles to the - - - Department to get my title and registration transfered. I worked with - MVD employee, -, and she advised Nissan needed to release my title in order for my registration to be ren... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - NISSAN MOTOR ACCEPTANC creditor delinquent my account for not paying 2 Months. I set up a Auto Debit from my bank account and they had trouble in getting money from my account. They did not inform me via Email or Portal Mail about the late payment. When I checked my credit report I realized this and contacted them and paid the -. They promised to remove the delinquent on my account in 7 days and this conversation happened in - -. Till now they did not do anything related to my delinquent and also the customer support people was very rude to me. Because of this delinquent my credit fel... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I signed a loan with Nissan Motors. I have not had a problem with this loan until recently. Unfortunately i had a total loss. However i was smart and purchased GAP. Since -/-/15 ive been trying to work with NIssan to get the loan taken care of. I have paid my account like always and i have been working with GAP to get their check issued out for the loan. This has been stressful. I have spoken to several customer service representative and customer relations and have been hung up on told different answers, have been talked to in a poor manner tranfered back into the call que. Also i have ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 10, 2015 - I have tried to pay my car note online at - - for over two weeks. Before they switched their systems. I had my reoccurring payment set up with my bank account for 2 and a half years with no problems. Now, my payment has been rejected two times f5rom the online process through my bank account and would not be accepted via E- Debit Card or - - through their - -. I called - twice and my bank twice. My bank, -, says they are not rejecting any payments from - ( as - emailed me and said my financial institution was rejecting the payment, three times -. I called -... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 5, 2015 - Nissan Motor Acceptance Corp ( aka NMAC ) has incorrectly reported a 30 day late payment to the - major credit reporting agencies purportedly for the Month of - 2015. This 30 day late payment reflects on my credit report for the month of -. In a conversation with NMAC Representative - - on Thursday - -, 2015, she referenced the account and acknowledged that NMAC records show that the - 2015 payment was received 28 days past the due date on Friday - -, 2015 but did not credit the account until Monday - -, 2015. She further acknowledged a potential lag time as... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 2, 2015 - 4 MONTHS AGO NISSAN DID NOT POST MY PAYMENT TO MYACCOUNT PROPERLY AND HAD REPORTED ME 30 DAYS LATE, SOLVEPROBLEM AND WAS TOLD THEY WOULD FI- THE LATE PAYMENTON MY CREDIT REPORT. NO LATE CHARGES WERE EVER POSTEDAND ACCOUNT IS UP TO DATECREDIT REPORTING OF LATE PAYMENT NEVER FI-ED ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 27, 2015 - I purchased my auto from Nissan and financed the sale via Nissan Finance. I elected the FinanceSignatureDIRECTPAY system which allows for automatic payment withdrawal from my bank account. Nissan Financial has been taking my monthly payments directly from my bank account since the sale was made. For some reason - they say my paper work was late I say they delayed processing it - the first payment was delayed and therefore some subsequent payments, according to them, were late. Nissan Finance has been taking all payments out of my checking account on the - of every month, none of those payme... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 25, 2015 - Nissan Finance reported to the credit bureau that I am 30-60 days delinquent despite acknowledging that they received my paperwork late ( - - ). On - -, 2015, I purchased a 2015 Nissan Rogue at - Nissan in -, NY. I agreed to finance the car from Nissan Motor Acceptance Corporation. Approximately one month later, in -/-/-, I still had not received a statement with my account number, amount of payment, and due date. At the same time, I received a phone call from a finance manager at - Nissan ( -, NY, the dealership which sold me the car ), asking me to return to the ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 22, 2015 - I would like to report inaccurate late reporting information on my vehicle loan through Nissan Motor Acceptance Corporation. My account should not reflect any late payments. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 15, 2015 - My car was repossessed on - -, 2015 .I had made a payment via phone and the repossession company would not allow me to contact Infiniti to try to clarify this but took the car. Following discussion with Infiniti reinstatement department, I made an additional payment as they required on - -, 2015 which reinstated the loan. Because the car loan was in my husbands name, they stated that the car could only be released to him. - In following future conversations they informed me that my husband could send them power of attorney. I downloaded a legal - form and my husband faxed it ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 13, 2015 - Was offered an extension and was advised by a rep that it would be processed within 24-48 hours. Now speaking with a manager it has been several days since I was told that and now my extension still hasnt been processed. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 12, 2015 - Nissan Motor Acceptance Corporation continues to harass my family. They call my parents and my siblings numerous times a day and also disclose my personal information to them. I have asked them to stop calling my relatives, as I do not live with them and they have the number to reach me directly. They continue to harass them waking my parents up late at night and harassing my brother as well. I live in a completely different state than my family and I do not want them to continue to harass them. ... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease July 7, 2015 - The last payment on my note was due on -/-/15. On -/-/15 I received an email from Nissan Motor Acceptance Corporation ( identical to the emails I have received every month prior ) stating that my payment would be due on -/-/15. This email stated : If you are currently enrolled in - of our automatic payment programs, your payment will be automatically deducted. '' I have been enrolled in the automatic payment program for some time ( possibly since the inception of the loan ) so I naturally assumed that my last payment would be automatically deducted. Today I received an em... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay July 3, 2015 - This item Nissan Motor Acceptance account # - .... And account # - ... .is inaccurate because the Notice of Sale was held Wednesday, - - - with a balance of $33000.00 and sold at - at - New Jersey , - - -, - , NJ -. - - - amount $32000.00 was owed and total balance due of $1000.00. - Credit Report - - - reports Nissan Motor Acceptance Company reporting High Balance $34000.00 and Past due balance of $16000.00. - Credit Report - - - reports High balance $34000.00 with charged off of $17000.00 and reported secondly... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease June 22, 2015 - I paid off my 2012 - - with - -. I did a Bank Transfer to - the same way a paid my payments each Month. The money was deposited into their account on - -. They will not send me the Title to my car until -. I gave them my - number to overnight my Title and they refuse. They are paid in full. I want my Title. I sold the car and the buyer is really mad! He wants the car. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay June 13, 2015 - The finance person at - Nissan kept told me that it was required for me to have all of these extras financed into my auto loan. Upon reviewing other standards, the extras such as gap insurance and required warranteys are not required. I over paid, and could not afford my payments, and they reposessed the car. When they repossed the car, they did not tell me what was in my car, nor the company would not give me my items even though I offered to pay the fee. The items were destroyed. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay April 6, 2015 - This Company is reporting TO - as Derogatory and is actually paid. ... |