Nissan Motor Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

Nissan Motor Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Texas

I signed a loan with Nissan Motors. I have not had a problem with this loan until recently. Unfortunately i had a total loss. However i was smart and purchased GAP. Since -/-/15 ive been trying to work with NIssan to get the loan taken care of. I have paid my account like always and i have been working with GAP to get their check issued out for the loan. This has been stressful. I have spoken to several customer service representative and customer relations and have been hung up on told different answers, have been talked to in a poor manner tranfered back into the call que. Also i have filed a - complaint but the coropartion has failed to respond or do anything or even acknowledge the complaint. I have been trying to get copies of the warranty cancellation policy checks so i can sent to GAp so they can redo their portion due to the fact they under estimate what i would get back on the poiicies. I have called daily trying to get it resolved no one has helped and they are very rude. I think its sad that they cant even respond to a - complaint. In the mean time another month has passed and i am now due for a payment when GAP has been trying to pay but due to the negligence of NIssan i am forced to pay even thoughi havent had to car in two months and im trying to resolve the issue. I just need some help i feel discouraged and stressed out.

Nissan Motor Acceptance Corporation customer in Texas
Nov 30, 2015

* Source: CFPB Complaint Database

Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation

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