Review and analysis of over 3 Conventional Fixed Mortgage complaints against CrossCountry Mortgage Inc.
CrossCountry Mortgage Inc. consumers have reported over 3 official complaints related to Conventional fixed mortgage. Out of the 3 consumer complaints against CrossCountry Mortgage Inc., 67% were disputed by the consumer (i.e. the consumer was not happy with how CrossCountry Mortgage Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against CrossCountry Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
CrossCountry Mortgage Inc. Mortgage loan servicing, payments, escrow account August 1, 2016 - We purchased a home and closed in - 2016. Our lender had an appraisal done on -/-/16. Our lender was Crosscountry Mortgage Inc. We knew going in that we could only put down - % but as soon as we sold our other home we would put down another - % to remove PMI. We were ready to do that within 1 month of our purchase ; however, Crosscountry sold our mortgage to - and their " guidelines '' state that they " may '' request another appraisal. Since we just had an appraisal we thought common sense would indicate that our original appraisal would be sufficient and that was our unders... |
CrossCountry Mortgage Inc. Mortgage application, originator, mortgage broker May 12, 2016 - Cross Country approved our loan, made us jump through hoops and pay a bunch of debt off including our home which we sold. We were supposed to close on the house we sold and on our new home the same day. When that day arrived we were told we needed to submit more documents to give Cross Country and it would be a couple of days before we could close. We paid off our mortgage, had over $100000.00 in equity that we had to deposit in the bank waiting for closing and paid off several small bills to the tune of $16000.00. Not to mention we were now homeless. We ended up staying with family for 5 ... |
CrossCountry Mortgage Inc. Mortgage application, originator, mortgage broker August 24, 2015 - Cross Country, Mortgage Inc. employee - -, - # - Phone - Cross Country Mortgage, Inc - ( - ) - - - -, Ohio - Employee - - was very slow and unproffesional in the work on our loan for a condo, never hardly getting documents to us or other parties in a timely manner, not responding to our phone calls in a timely manner causing us to fire him, and his company, and getting another Mortgage company that was very good at all aspects of our loan application. - - even purposely delayed sending documents to new company we employed. He also gave bad advise... |