New York Community Bank Savings Account Complaints

Review and analysis of over 17 Savings Account complaints against New York Community Bank

New York Community Bank consumers have reported over 17 official complaints related to Savings account. Out of the 17 consumer complaints against New York Community Bank, 6% were disputed by the consumer (i.e. the consumer was not happy with how New York Community Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against New York Community Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


New York Community Bank Bank account or service account opening, closing, or management

November 22, 2015 - I have a money market account with an online bank called AmTrust Direct ( part of New York Community Bank ), and I would like to close it. I wrote the bank -/-/- asking them to close the account and send me the balance. I have heard nothing. I called them on -/-/2015 and spoke to someone named - who said he could see that the bank had received my letter on -/-/2015, but the account had not been closed. He said he entered a request into their system to the online banking department to determine the status of my account closure request. He took my mobile phone number and said the onl...

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