Review and analysis of over 65 (Cd) Certificate Of Deposit complaints against Discover
Discover consumers have reported over 65 official complaints related to (CD) Certificate of deposit. Out of the 65 consumer complaints against Discover, 28% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Discover Bank account or service account opening, closing, or management May 5, 2016 - On - -, 2016, I applied on line for a 7 year IRA CD with Discover Bank. The rate was 2.23 percent ( 2.25 APY ). The CD would be funded by direct transfer from my - brokerage account. I was told that I would receive the required forms to sign and return within - to - business days. As of - -, I still had not received the paperwork. I was out of town the following week, and received the paperwork Monday - -. That same day I returned the required paperwork via standard mail to Discover. The next couple of weeks I periodically called Discover to find out the status of th... |
Discover Bank account or service deposits and withdrawals March 21, 2016 - I had a 12 months CD with Discover Bank with a Maturity Date of - -, -. Discover Bank broke my CD, canceled my account on - -, - and sent the funds to the Treasury of Pennsylvania in a escheatment process. Discover Bank did not send me any warning or notice of this action either before or after the fact and they took this action with out my consent. I would not have even found out this action took place if I did not call the bank on - -, - because of the missing - INT for this account for tax filing purposes. This 12 months CD automatically rolled over into a new ... |
Discover Bank account or service account opening, closing, or management October 8, 2015 - Discover Bank changed the interest rate on my IRA CD from without informing me of a change. I noticed this online when checking my account. Account -. This account was added as a replacement account - due to prior mistake made by Discover Bank. I called the bank to complain on Friday,-/-/2015, and spoke to -. I informed her of prior documentation and case information but she was unable to make the correction and advised me that she would follow up with me but I have not received any other communication from Discover Bank. This is unacceptable. - from Discover Bank called be back ... |
Discover Bank account or service account opening, closing, or management June 5, 2015 - I recently filled out the required forms to transfer IRA CD 's from Discover Bank to a different bank. The instructions that were sent to Discover Bank instructed them to perform these transactions at maturity ''. They liquidated the accounts immediately ( - -, 2015 ) and an early termination penalty was charged. Since that time I have called Discover multiple times and the fiasco is still not resolved. This is after working multiple days with a supervisor, -, at -. Discover Bank has VERY POOR customer service and does not properly train and supervise their employees. Thanks for n... |
Discover Bank account or service deposits and withdrawals May 9, 2015 - Since the beginning of -, I have been unsuccessfully trying to have the funds from an IRA CD, maturing in mid-/-/- transferred to the - Now, at the beginning of - the Discover bank is still struggling to accomplish this. Contrary to my explicit oral and written requests Discover has rolled over the CD and then assessed a premature withdrawal penalty when the CD was terminated.at the end of -. ( I submitted the proper - and Discover forms weeks prior to the CD 's date of maturity ) On - -, the following was part of my message to Discover, I find the length of the who... |