Discover Bank Account Or Service Complaint

Discover Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Maryland

Since the beginning of -, I have been unsuccessfully trying to have the funds from an IRA CD, maturing in mid-/-/- transferred to the - Now, at the beginning of - the Discover bank is still struggling to accomplish this. Contrary to my explicit oral and written requests Discover has rolled over the CD and then assessed a premature withdrawal penalty when the CD was terminated.at the end of -. ( I submitted the proper - and Discover forms weeks prior to the CD 's date of maturity ) On - -, the following was part of my message to Discover, I find the length of the whole process excessive and the paperwork tedious, The prospect of having to do it again for my other - CDs is unappealing, So, I now would like to update the request to include the transferring of the funds from CDs -, -, and -


Due to the fact that the CDs were closed outside of maturity there were Early Withdrawal Penalties ( EWP ) applied, per the Deposit Account Agreement. '' Is this a fair system, upheld by FDIC, that the bank can ignore a customer 's request, do him damage, and then penalize him? Currently, the - has checks for the CDs but no supporting documentation. The - refuses to process the money until a completed - form is provided by Discover. According to the -, any funds they receive in my behalf from Discover will not be cashed or earn any interest. Meanwhile, Discover, sits on the money and presumably makes free use of it. So, at this point, I do not have a CD, an investment in the -, access to my money, or much confidence in the system.