MOHELA Need Information About My Balance/Terms Complaints

Review and analysis of over 3 complaints against MOHELA

MOHELA consumers have reported over 3 official complaints related to Need information about my balance/terms. Out of the 3 consumer complaints against MOHELA, 0% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Need Information About My Balance/Terms Consumer Complaints


MOHELA Student loan dealing with my lender or servicer need information about my balance/terms

October 14, 2016 - I consolidated a portion of a federal loan to a private loan for a better rate in -. The company I consolidated this loan to was - ( - - Bank ). My loan was then transferred to a management company called MOHELA - of -. There were many issues with - and a number of errors that occurred during the transfer to MOHELA. Two things have not been corrected. One - the transfer from - to MOHELA now shows my original balance with - to be double the amount I actually owed ( owed approximately $100000.00 ; now shows $200000.00 ) and they have not corrected this with multipl...

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