MOHELA Student Loan Complaint

MOHELA Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Georgia

I consolidated a portion of a federal loan to a private loan for a better rate in -. The company I consolidated this loan to was - ( - - Bank ). My loan was then transferred to a management company called MOHELA - of -. There were many issues with - and a number of errors that occurred during the transfer to MOHELA. Two things have not been corrected. One - the transfer from - to MOHELA now shows my original balance with - to be double the amount I actually owed ( owed approximately $100000.00 ; now shows $200000.00 ) and they have not corrected this with multiple requests and even their acknowledgment by phone that it was incorrectly doubled. They have not given me a print out of the payment history of the - account from the original consolidation in - to the transfer to Mohela in - - these records were wiped clean with the transfer. Sincerely, - -