Review and analysis of over 7 complaints against Citibank
Citibank consumers have reported over 7 official complaints related to Need information about my balance/terms. Out of the 7 consumer complaints against Citibank, 14% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Student loan dealing with my lender or servicer need information about my balance/terms December 19, 2016 - I was served a letter stating my wages at my job will be garnished in order to pay back a student loan to CITI Bank. I never took out a student loan with Citi Bank ever. I did have a federal student loan but i paid that back in full in 2010.... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms December 16, 2016 - My private student loan is through CitiBank, Citi Assist loan. -/-/2016, the interest rate went up on my student loan by .25 %. That is fine. BUT, my payment more then doubled. I went from paying $130.00 a month with a 4.25 % interest to $320.00 with a 4.50 % interest rate. This seems WRONG correct? They were not helpful. They suggested I do a direct debit to reduce my interest down .25 %. So I did. My interest went back down to 4.25 % ( my original interest ) and now my payments are $130.00. So basically I am getting screwed by them because none of this makes sense. I firmly believe t... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms August 19, 2016 - I took out a private student loan in - for about $9500.00. I 've been paying this loan back since - and have been paying it back on a monthly basis ( though admittedly there have been some missed payments, but it has n't happened often -. It 's now - and I went online to check my loan balance through Citibank and found that it is over $ 10k and the interest rate is 7.5 %, which I believe is higher than what I originally signed up for. I sent them a message about this, and got a very canned response. I 'm currently paying about $100.00 per month for this loan, and it was suppose... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms June 16, 2016 - I am a co-signer on my daughter 's private Student Loans with Citibank. I recently found out when applying for a loan that my daughter has defaulted on her obligation to the loan due to high monthly payments. The loan has apparently been marked as Charged Off and it has severely affected my credit. I never received anything in writing from the lender indicating the default, the balance owed, the late payments, or asking me to pay, etc. I was never given the opportunity to satisfy the debt. The loan is many years old and I had no idea that my daughter was struggling with maker her payments. I t... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms May 21, 2016 - I took out a private student loan with Citibank in - in the amount of $6400.00 to pay a balance owed on my student account. The loan was split into - disbursements of $1700.00, $1700.00 and $3000.00, each with their own loan fees totaling $640.00. The interest rate for $3400.00 was 7.50 % and the other $3000.00 was 8.00 % ( which increased this month to 7.75 % and 8.25 % respectively ) although my initial understanding of the one percentage rate. I - in - - and I began repaying this loan in - -. Since then, I 've made monthly payments which at this point tota... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms March 2, 2016 - Citibank Student Loans- They do not provide any information on how long I have left to make payments on my loan. The loan details only show me the original amount of the loan, the current payoff amount, my interest rate, and my monthly payment amount. There is nothing I can find as to how many months/years I will be making these payments until I have the loans paid off. I even tried calling to speak to someone ( which every time I hit " 0 '' it said that was not an option and just kept repeating my next payment due date ). There is not even a way for me to view any actual statements online and... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms February 9, 2016 - This is a paid account with - balance. The last date of activity was - 2007. This account should have been removed from my credit report after seven years. ... |