Citibank Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

Citibank Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms California

This is a paid account with - balance. The last date of activity was - 2007. This account should have been removed from my credit report after seven years.

Citibank customer in California
Feb 09, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankDealing with my lender or servicer87.1%12.9%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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