Nationstar Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Ohio

I lost my husband - yrs ago and qualified for a loan mod - program my payments were more affordable and I was able to stay in my home In my loan balance at that time was - when the loan mod was finalized my principal went to -. They placed - on the end of the loan as a balloon payment. I ran into some health issues starting about a year ago and became behind I tried talking to them but the cash demand was more than I could afford. I have tried - modifications and denied each time because with the new modification they are only allowed - on the end of the loan making to -. They have denied my payments since - and now want - to bring current and an additional - for late fees and charges for an appraisal and someone taking pictures of my house and car in driveway. Making sure I have n't abandoned the home. I do not even want a payment decrease just help getting caught up. Not sure where to turn Even if I pay interest only for the behind amount but they say no theres nothing they can This has been a nitemare. Everytime I talk to them there a different amount usually higher

Nationstar Mortgage customer in Ohio
Jan 11, 2017

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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