U.S. Bancorp Credit Card Complaint

Transaction issue

U.S. Bancorp Credit card department,

Transaction issue Missouri

This was started when I inquired to do a home-based business for $99.00, which was a joke. Then it lead to - contacting us. - said when we sign up with them, we would be getting calls from other people. We were slammed with a multitude of companies for several months and harassed to the point that we regretted signing up. - told us that they would provide us with a successful - business and a custom website. When in fact they have done nothing more than rip us off to the tune of $13000.00. - - and - - promised that we would receive the best training and support to have a successful online business. We participated in the " coaching '' and did everything we were told we needed to do and made little to no money through -. When we got down to the " custom '' website instead of being built by your professionals and customized to our satisfaction as sold we found it was the complete opposite. We spent weeks trying to figure out the logistics on our own with little support doing most of the


as supplied by you were - links and every - link that we checked was bogus, e.g., blog was in -, blogs made by non-existent people that used bad grammar, posts were found on blogs that had nothing to do with our business. When this was brought to their attention our site was moved from - to - and the $ - month fee was dropped to $ -.We could go on and on about the fact that they shared our information or a host of other issues but what it comes down to is that - deceptively sold us a bogus online business opportunity and I am trying to dispute my charges made on my US Bank card since they did not provide the services that they made me believe that I paid for.

U.S. Bancorp customer in Missouri
Dec 19, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints1/20124/20125/20126/20128/20129/201210/201211/20122/20137/20138/20139/201311/201312/20131/20142/20144/20145/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20154/20168/20169/201610/201612/20161/20172/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpTransaction issue1.2%72.8%13.6%7.4%2.5%2.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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