U.S. Bancorp Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Settlement process and costs Minnesota

I married - on -/-/-. On -/-/- we went to US Bank and I co-signed a loan for - for $75000.00 to refinance her house. We separated on -/-/- and I moved out of the house. On -/-/-, I went to US Bank and requested a print-out of the transactions of the loan. I saw that - had taken out $55000.00 without my knowledge and I was not contacted from US Bank that she was taking additional money. The first withdrawal happened on -/-/- for $25000.00, and on -/-/- she added $30000.00 to the loan, both of these without my knowledge. I told US Bank on -/-/- not to allow - to increase the loan for any additional money. It was my money that made all of the payments of this loan. - was not working or bringing in an income from the onset of the loan as she was going


US Bank had my cell number to contact me at any time ; and on -/-/- - from US Bank left me a voice mail saying that they were unable to stop - from taking any more money against the loan. On -/-/- I returned to US Bank and asked for another printout. It showed that on -/-/- she withdrew an additional $50000.00. making it a total of $100000.00. of additional money - withdrew without my authorization or signature. The settlement - and I agreed to when settling our divorce was that I pay her $78000.00. and she was required to apply that to the loan so US Bank could rewrite the mortgage and remove my name from the loan. I am requesting that US Bank pays me $100000.00 due to the unauthorized withdrawals that occurred without my signature of the transactions. Also, I want the additional money that I paid due to the interest and increased mortgage payments.

U.S. Bancorp customer in Minnesota
Dec 12, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20162/20163/20164/20166/20167/201611/201612/20164/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpSettlement process and costs66.0%13.5%16.7%0.6%3.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints