Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Florida

I opened a credit card account with Ashley Furniture on - - - under a promotional program, NO PAYMENTS, NO INTEREST, NO CHARGES until - -, I was in the - - when I was notified on - -, - that I was - of - - in the country that were going to be randomly recalled to - - and - to - with little to no notice. I began training on orders from - to - - and had expected to report for - - in -, but my orders were delayed until -, I had received my first account statement from GE Money Bank in - -, no payment was due and I had contacted GE in - -. I let them know that I was a - who would be reporting for - - and - to - with little notice, so I wanted to set up a automatic payment arrangement and get information about were to send my SCRA request and a copy of my orders, GE had said that they would provided the SCRA protection to me once I sent them my notice and a copy of my orders. I checked in to my


the SCRA. The account was paid in full in late -, but was never adjusted for the interest charged in excess of 6 % and the response to my SCRA request was for the SSRA of -, the balance was $2500.00 in excess interest, it was never adjusted and I stopped making the payments demanded after I -. GE had reported the account as charged off before I returned and never repaid the $1000.00 paid in excess or removed the $2500.00 that was reported still owed. The Virginia DOJ had settled my case with GE Capital after my law suit that was filed - -, - and GE responded to the Court on - -, -, and I emailed - - the - DOJ on that same day, he was the Paralegal who I had provided all of my court documents to in - -, and the GE account statements. I emailed him that GE had admitted that they had violated the SCRA in their Answer to the Court, but they had only admitted it in a settlement letter sent by their Attorney, they did n't file their Answer until - -, -. I was still on - - when the Complaint was served and issued orders for - on - -, -, I filed a copy of my orders with the Court on - - - with my request for an extension to respond to - - - and GE Money Bank, but the case was later dismissed when I was n't able to file a response with the Court. I never received compensation from GE Money Bank or the DOJ, I was - until - -, I was on medical leave until - -, - and moved to - Florida. I then - to - in - - in support of the military operation when I was notified that my - Clearance was being adjudicated and they wanted information concerning any of the payments made to me for the unresolved accounts. I thought it was a typo, but I had been reporting my creditors for SCRA violations after they had signed Consent Orders for the SCRA, but I had n't ever been compensated, which resulted in the Adjudicator wanting information about the outstanding debts that had been reported. I have emails from - - up to - - between the -. Paralegal, the JAG Attorneys and the emails forwarded between us, - - said the GE Money Bank, - -, and - - - - filed in my law suit were provided to the Legal Assistance Office JAG Attorney. I never had the chance to contact them, but from the emails I have it was sent to the - JAG Attorney, - -, which is the - - - Virginia, so he must have contacted the DOJ office.

Synchrony Financial customer in Florida
Dec 07, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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