MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer trouble with how payments are handled

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled Connecticut

About - -, - I applied for the REPAYE plan with Mohela to begin immediately, while I wait for a decision on my - - application with -. Instead of my REPAYE plan beginning asap as requested, I am currently on General Forbearance until - -, -, Mohela states my REPAYE plan wo n't begin until - -, - and put me on Administrative Forbearance from - - - - -, -. When I asked Mohela why I was no put immediately on the REPAYE plan they stated that the Board of Education controls the date. I would like to be put on the REPAYE plan immediately as requested on my application, while I wait for a decision from - regarding my - application.

MOHELA customer in Connecticut
Nov 20, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more