Home Financing Center Mortgage department,
Other mortgage Application, originator, mortgage broker Florida
I was in communication with Home Financing Center, Inc. loan servicer for - - - - - regarding a refinance on an existing mortgage I have with - - -. While maintaining communication with - I strongly emphasized not to get my credit pulled until I have the facts and clean numbers on paper and then finally to review. - sent me numerous estimates and finally a final draft. The final draft had so many errors I was stunned and concerned. I immediately contacted him but he was unavailable at times. When I finally got through to him I mentioned all the errors and since I was already disappointed and not trusting this institution I requested to have my request for a refinance terminated. So long story short I never authorized or gave my social security to -. I immediately addressed this to him and his superiors, however everyone ignored me and nothing ever got done. I filed a report through the - and they responded to me " company refused to answer ''. Then I filed a complaint via -, - company they use to pull credit records and opened a claim advising that my credit was pulled without my authorization. On -/-/2016 - sent me a letter stating that - - - got verbal authorization from me to have my credit pulled. This is completely false and not true. Now I have decided to report this unethical matter further to assist me in finally getting the unauthorized inquiry removed from my credit reports and finally put closure to this matter.
Home Financing Center customer in Florida
Sep 28, 2016
* Source: CFPB Complaint Database
Home Financing Center response to complaint:
Closed with explanation
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