Resources for resolving common issues with Home Financing Center products and services
You can reduce the number of unwanted calls from Home Financing Center you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Home Financing Center Mortgage application, originator, mortgage broker September 28, 2016 - I was in communication with Home Financing Center, Inc. loan servicer for - - - - - regarding a refinance on an existing mortgage I have with - - -. While maintaining communication with - I strongly emphasized not to get my credit pulled until I have the facts and clean numbers on paper and then finally to review. - sent me numerous estimates and finally a final draft. The final draft had so many errors I was stunned and concerned. I immediately contacted him but he was unavailable at times. When I finally got through to him I mentioned all the errors and since I ... |
Home Financing Center Mortgage loan servicing, payments, escrow account December 30, 2015 - Home Financing Center, - -, Florida, is requiring I have Hazard Insurance on my condo in -, Florida. The condo homeowners association already has property, crime, and general liability insurance on this property. The property is not in a flood zone. I have provided this documentation to HFC. I have written several letters to them requesting information concerning why Hazard insurance is required on this property. The last letter was addressed to - -, President and CEO. HFC claims I have been notified on two occasions explaining the circumstances surrounding the need to have Haza... |
Home Financing Center Mortgage loan modification,collection,foreclosure May 21, 2015 - This complaint is being filed against HOME FINANCING CENTER ( Lender/Investor/Servicer '' ) on behalf of - - ( Borrower '' ). This complaint is being filed due to violations to the HAMP guidelines concerning the lack of procedures on the bank 's operations. On - -, - complaints had to be filed for the servicer refusal to review the file. This complaint is being filed due to arbitrary requests from the servicer. The homeowner is self employed and runs a business. The underwriter has requested to explain all deposits in the company bank account, an excuse to delay or close the m... |