Home Financing Center Issue Resolution

Resources for resolving common issues with Home Financing Center products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Home Financing Center and work to get a response. After your complaint is forwarded, Home Financing Center has 15 days to respond to you and the CFPB. Home Financing Center is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New Home Financing Center Consumer Complaints


Home Financing Center Mortgage application, originator, mortgage broker

September 28, 2016 - I was in communication with Home Financing Center, Inc. loan servicer for - - - - - regarding a refinance on an existing mortgage I have with - - -. While maintaining communication with - I strongly emphasized not to get my credit pulled until I have the facts and clean numbers on paper and then finally to review. - sent me numerous estimates and finally a final draft. The final draft had so many errors I was stunned and concerned. I immediately contacted him but he was unavailable at times. When I finally got through to him I mentioned all the errors and since I ...

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Home Financing Center Mortgage loan servicing, payments, escrow account

December 30, 2015 - Home Financing Center, - -, Florida, is requiring I have Hazard Insurance on my condo in -, Florida. The condo homeowners association already has property, crime, and general liability insurance on this property. The property is not in a flood zone. I have provided this documentation to HFC. I have written several letters to them requesting information concerning why Hazard insurance is required on this property. The last letter was addressed to - -, President and CEO. HFC claims I have been notified on two occasions explaining the circumstances surrounding the need to have Haza...

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Home Financing Center Mortgage loan modification,collection,foreclosure

May 21, 2015 - This complaint is being filed against HOME FINANCING CENTER ( Lender/Investor/Servicer '' ) on behalf of - - ( Borrower '' ). This complaint is being filed due to violations to the HAMP guidelines concerning the lack of procedures on the bank 's operations. On - -, - complaints had to be filed for the servicer refusal to review the file. This complaint is being filed due to arbitrary requests from the servicer. The homeowner is self employed and runs a business. The underwriter has requested to explain all deposits in the company bank account, an excuse to delay or close the m...

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