FirstSource Advantage, LLC Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

FirstSource Advantage, LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Washington

-/-/- -. I live in -, - and am covered by our medicare program through Medicare/Medicade known as the - - -. Although I have to go to an in network general practice doctor in the event I suffer a medical emergency ( I.E. Being taken - from my hotel room to - - Hospital where I - ) my - - Plan provider ( - for short ) pays - % of all the costs, regardless of where this hospital is located. In this case it was - - in -, -. I did not even know my name or if I had a girlfriend or really anything else for that matter for another few days. When my family found out what had happened they traveled immediately from - to - and kind of help me piece everything together. When I discharged from the hospital 6 days later I went to the business office and explained to them that I had medicare/medicaid through - Family Care and thats who they should bill. They said they would and that was the last I heard of it until last Friday, - -, - -


come in person. Trying to explain I live in -, - and so that was not possible-apparently the address they had on file was the - - where the ambulance picked me up from. Security had held onto my wallet with the rest of my luggage so the day I was released I litterally had to use loner clothes from the lost and found to travel from the hospital to the Hotel. The next morning though, my girlfriend took me back to the hospital so that I could give them my insurance information. I tried reasoning with the collections people telling them this was a billing error on there end! People like me that have medicare/medicade have - copays for everything! The Dr. is free, my meds are free I do n't even have a copay and emergency medicine is FREE! I gave them my member number and the phone/fax of Family Care on - -, after speaking with them they say they where never billed! They assured me that if billed they - would have been paid long ago. Meanwhile, I am suffering terribly from this collection destroying my credit. I no longer qualify for car loan i was prequalified for, my credit card companies will raise my interest rates, etc etc. This is - not billing my insurance company and then placing me in collection. I ca n't get a copy of my bill unless I fly down there myself to retrieve it in person. That 's a - mile round trip! I offered to send them my driver 's license, ss card, utility bill and they would still would not mail my bill. As of today, -/-/- they have not faxed nor contacted my insurance company. The collection company is reporting a bill that that they have been made aware of is a billing error on their end, not me refusing to pay and yet they continue to report this information to the credit bureaus. It 's just wrong.

FirstSource Advantage, LLC customer in Washington
Aug 30, 2016

* Source: CFPB Complaint Database

FirstSource Advantage, LLC response to complaint:
Closed with explanation

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Contact FirstSource Advantage, LLC

http://www.firstsourceadvantage.com/
800-486-9164.
http://www.firstsourceadvantage.com/contact.aspx
205 Bryant Woods South
Amherst NY 14228

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