SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Florida

In 2011 my debit card was lost/stolen I had just moved to - Ga. The bank contacted me ( SunTrust ) and asked had anyone used my card? I responded no as I checked my wallet and noticed my card was n't there. So someone had used my card, deposit checks and withdrew money. They were to do an investigation but know one contacted me after a week so I was guessing that everything thing was ok but it 's not. This issue is stopping me from opening a bank account at - Bank. I called - the lady advised me that it showed that 's it 's clear but it 's still showing up. I want to get this cleared as soon as I can. Thank you.

SunTrust Banks, Inc. customer in Florida
Aug 16, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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