FirstMerit Bank Bank Account Or Service Complaint

FirstMerit Bank Bank account or service department,

Checking account Deposits and withdrawals Illinois

This is an addendum to my initial complaint against FirstMerit Bank, ( they are in the process of becoming - Bank ) -. : - : I just want to inform you that a month ago, I was informed that FirstMerit Bank in - -, IL actually had a security breach in the last quarter of 2015 - - through -, 2015 - and did not inform its customers until a month ago. I recently was informed when I tried to use my debit card and it was denied. I called the bank and was told that was due to a Security Breach back in - and -. This was the same timeframe in which my checking was being debited for numerous overdraft fees, which were erroneous. I knew that there had to be something erroneous happening. more than " our system is down '' right now, which is what they said when funds began disappearing from my checking account. They said that the system would be back up but they did n't know exactly. That " this happens ''. FirstMerit Bank replaced my old debit card with a new -. This new debit card does not recognize " credit


as a debit, it declines it and I have to call the bank ; I never get an text or email from FirstMerit as their Customer Service reps. say I should. They tell me that I will need to call them every time my debit card purchases are turned down to get the bank to approve the purchase, nor to me. My main point is that it appears that FirstMerit Bank did not disclose to you, on my initial complaint, that there was as Security Breach going on at the same time when their systems " went down. '' I just recently got informed of the Security Breach in - and -, 2015, about a month ago. Please reconsider my case. Thank you. Sincere, - - - This new information should positively affect my case. Please consider it. Thank you.