FirstMerit Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

FirstMerit Bank Bank account or service department,

Checking account Deposits and withdrawals Ohio

This is concerning my checking account with FirstMerit Bank. I deposited my payroll check for $990.00 on Saturday, - -, -. Today, Monday - -, -, my funds are still not available for withdrawal. I called the bank and asked why this is the case, and - the branch manager at the - - location in -, Ohio told me that this is their policy and that it will be available tomorrow. If Saturday is a business day on which a check can be deposited into a bank, directly to a teller via their drive through ( not an ATM ), then it counts as the business day on which the check was deposited. Today would qualify as the business date after the date on which the check was deposited, and according to the Expedited Funds Availability Act of -/-/- and Reg. CC, I should have AT LEAST $200.00 available to me out of that check. Currently, my previous balance, not including my pay check, of $57.00 is all that is available to me. FirstMerit Bank is violating federal law by withholding my money from me and I want them to stop doing this. None of the stated exceptions apply to my transaction - the check is not fraudulent, I have not overdrafted my account, the check is not being re-presented for cashing after not clearing, none of it. I do not have direct deposit available to me through my employer and I should not have to go to check cashing places and pay a fee when I have a perfectly good checking account.

FirstMerit Bank customer in Ohio
Jul 25, 2016

* Source: CFPB Complaint Database

FirstMerit Bank response to complaint:
Closed with explanation

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