JPMorgan Chase & Co. Credit Card Complaint

Billing disputes

JPMorgan Chase & Co. Credit card department,

Billing disputes Delaware

I PURCHASED A TICKET FOR -/-/2016 - - FLIGHT - TO - -, IT WAS CANCELLED AND - REBOOKED ME ON - FLIGHT - TO - -. I ORIGINALLY BOOKED - TO AVOID BAGGAGE FEES WITH MY - CREDIT CARD. I INCURRED $50.00 IN FEES WITH -. - INFORMED ME I NEED TO CONTACT MY - CREDIT CARD FOR REIMBURSEMENT. THE FORM CAN NOT BE COMPLETED ONLINE BECAUSE OF THE - TICKET NUMBER. I SUBMITTED A FEEDBACK REQUEST FROM - ON -/-/16 CASE ID - AND HAVE RECEIVED NO FOLLOW UP. WHEN I CALL THEY CONNECT ME UNTIL THEY CANT CONNECT ME ANYMORE OR THE PHONE DISCONNECTS.

JPMorgan Chase & Co. customer in Delaware
Jul 20, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Billing disputes1.5%72.8%22.1%3.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints