Citibank Prepaid Card Complaint

Other special purpose card Managing, opening, or closing account

Citibank Prepaid card department,

Other special purpose card Managing, opening, or closing account Illinois

I purchased - appliance and I submitted rebate forms to get $200.00. I received citi - debit card. The card expired and I contacted the customer service and they told me they can not do anything about it. Prepaid debit of $200.00 disappeared! Can they do that?

Citibank customer in Illinois
Jul 06, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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