Malcolm S. Gerald and Associates, Inc. Debt Collection Complaint

Malcolm S. Gerald and Associates, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Threatened to take legal action Virginia

I asked - - - company to cancel my subscription, that I did not realize I had gotten into. I was being charged $49.00 for magazines. I would not agree to this price. Company stated that I could not cancel and that they would not send me a hand copy of the bill so I could make payments without my credit card being charged. Representative stated that I could not cancel my account and the only thing they would do is send me to collections. The representative asked me if I wanted them to cancel the account a second time and if I wanted them to send me to collections. I stated no.Representative was rude and hung up on me. I tried to call back and the representative hung up on me again. They sent me to collections. I was also over charged, 2 payments were taken out in one month. I paid a total of $150.00 for magazines that I did not know were ordered. The type of magazines were never discussed so I am getting whatever they want to send me. I received a statement saying that I am in collections and that I owe about $1000.00 dollars.